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Quality Assurance Analyst
Quality Assurance Analyst-November 2024
Cleveland
Nov 9, 2025
About Quality Assurance Analyst

  The IT Quality Assurance Analyst, in conjunction with team members, will develop and implement quality assurance standards and measures within the organization. This role is responsible for writing test plans, creating and executing both functional and understand automated tests, for tracking defects and fixes and reporting the progress of each. The Analyst will apply proven analytical and problem-solving skills to help validate IT processes through careful testing in order to maximize the benefit of business investments in IT initiatives.Essential Functions Strategy & PlanningPromote, foster and pro-actively implement the use of Quality Assurance best practices and standards in direct support of increased profitability and financial growth of the Sherwin-Williams Company on a daily basis.Assist with the creation and development of best practices for use of our automated testing tools; including Selenium Webdriver and Java.Create efficient test scripts using HP ALM and/or Jira.Proactively mentor QA Professional Apprentices and teammates on QA processes, best practices, and industry standards.Assist with the training of QA team members and business users on the HP and Jira Testing Tools.Acquisition & DeploymentAssist with the development and execution of selenium scripts that support UI Validations.Support the requests of PCG customers for the creation of test scripts and automated testing.Install and train personnel on software testing tools.Support the QA effort on projects which includes, but is not limited to: creating test plans, writing test cases, creating data load scripts, effectively communicating statuses, coordinating meetings, creating effective reports, and performing functional, usability utilizing the HP ALM and Jira Testing ToolsOperational ManagementSupport test automation by gathering requirements from business or project team to identifying key business processes.Analyze requirements, write test scripts, execute test sets, and track defects within HP Application Lifecycle Management or equivalent tool.Implement efficiencies in manual script execution and the test automation process through the adaptation and use of best practices and standards.Coordinate and participate in meetings and documentation as required throughout the testing process.Work with and effectively communicate with QA team members, project managers, developers, and customers in both technical and non-technical terms.Incidental FunctionsAssist with projects as may be required to contribute to efficiency and effectiveness of the work.Assist with research into new technologies, including tools, components, and frameworks.Attend management meetings on behalf of team.Install software products for end users as required.Minimal travel (up to 5%) required.Work outside the standard office 7.5-hour work day may be required.Position RequirementsFormal Education & CertificationBachelor's degree (or foreign equivalent) in a Computer Science, Computer Engineering, or Information Technology field of study (e.g., Information Technology, Electronics and Instrumentation Engineering, Computer Systems Management, Mathematics) or equivalent experience.Knowledge & Experience2+ year of IT experience.2+ year work experience in the area of Software Quality Assurance.1+ years of AEM experience.1+ year work experience in developing Automation scripts using Java or any other Programming languages.Experience working with HP Quality Center or Jira or Application Lifecycle Management or equivalent testing tool(s).Experience applying testing skills: Test plan and test case formulation, report creation, defect tracking, business requirement/system specification analysis.Experience with Jenkins, continuous Integration and data driven framework preferred.Demonstrate

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