Spectrum’s Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

This position is eligible to work in a hybrid work model (combination of in-office and remote days)

BE PART OF THE CONNECTION

As a Product Manager on this team, you will be responsible for leading product lifecycle and development initiatives for Charter services and applications. This role will focus on defining cross-functional requirements and developing Charter’s product set to meet evolving customer needs and business opportunities. In collaboration with Marketing, Operations, IT, and Engineering, the Product Manager will execute approved plans to deliver an industry leading customer experience.

RESPONSIBILITIES

Actively and consistently supports all efforts to simplify and enhance the customer experience.

Deeply understands industry best practices in product development process specific to the cable or telecommunications space and translate appropriate steps for unique organization and market position.

Informs and assists with gathering information to translate high-level process goals into specific sub-processes with appropriate documentation, develop communication plan for stakeholders and process participants.

Supports the development and communication of product strategies dependent on new services/features to drive financial results.

Works with engineering, product management peers, marketing stakeholders and key market areas on implementing strategy.

Leads product launches and enhancements of products across Charter’s service and application portfolio, including working cross-functionally with Engineering, Marketing and Operations divisions within Charter.

Ensures communication with all stakeholders is being managed effectively.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

Experience:

Product development/management - 3-5 + years of experience

Cable/telecommunications/software/online services - 3-5+ years of experience

Educa tion:

BA/BS technical degree related to the telecommunications field or operational/process optimization

Technical Skills:

Extensive understanding of software source control tools such as GitLab.

Extensive understanding of container management software such as Kubernetes.

Skills:

Proficient with Word, Excel, PowerPoint

Effective organizational and office management skills

Effective cognitive and communication skills

Effective analytical skills

Effective business sense and sense of urgency to achieve business results

Abilities:

Ability to read, write, speak and understand English.

Ability to learn from a new environment and make an impact quickly

Ability to manage and foster change

Ability to work with large, cross-functional teams in order to achieve business goals and results

Ability to listen to multiple points of view and synthesize against goals for recommendations

Ability to plan, prioritize and organize effectively and independently

Ability to handle multiple projects and tasks

Ability to make decisions and solve problems while working under pressure

Ability to show judgment and initiative and to accomplish job duties

Ability to analyze and interpret data and synthesize recommendations

Ability to communicate with all levels of management and company personnel

Ability to communicate orally and in writing in a clear and straightforward manner

Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)

Travel Ability:

TBD

Schedule:

Full time.

This position is eligible to work in a hybrid work model (combination of in-office and remote days)

Authorization to work in the US without restrictions or need for Charter sponsorship

Preferred Qualifications

MBA degree

Advertising or video services

SPECTRUM CONNECTS YOU TO MORE

Innovative Tools Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.

Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.

Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.

Total Rewards: See all the ways we invest in you—at work and in life

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MPD370 2024-41282 2024

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2024-10-14 03:58 PM (UTC) and will be extended if necessary.

The base pay for this position generally is between $75,200.00 and $120,000.00 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. (https://www.youtube.com/watch?v=FUdvF6eZTWY)

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.