Job Title:Product Manager
Location:CityScape
What you'll do:The Product Manager - Digital Payments is responsible foridentifying, launching, and maintaining innovative payments productsdelivered through Western Alliance Bank's various channels inclusive ofmobile, on-line, and APIs. The Product Manager - Digital Payments,reporting to a Senior Product Manager, will be responsible for theidentified introduction of new and emerging payment types, API deliveredpayment services, and Real-Time Payments strategic initiatives which includeB2B, B2C, and C2B payments.. To accomplish this, you will partner withInformation Technology to clearly articulate what capabilities should bedeveloped or optimized and why, drive the selected overall vision andproduct strategy to a coherent whole, gain buy-in for investment in newcapabilities and work closely with internal and external delivery resources tohelp determine best implementation methods and schedule to deliver scalablesol
This role will manage a suite of products in various stages of the productlifecycle and will be responsible for the profitability, viability,sustainability, and future enhancements for this product suite.Will conduct research, analysis, design, development, pricing,vendor relationships, and implementation of new products introduced as apart of the Digital and Payables Product Suite.
Will help create and implement business strategy development and delivery inconjunction with business partners. The Product Manager - Digital Paymentswill be responsible for effectively communicating with Senior Leadership.This role will work closely with Marketing, Sales, Operations, Legal,Compliance, Customer Service, IT, Project Management, customers,external vendors/partners, and other stakeholders through all phases ofproduct development and rollout. This position will report to the SeniorProduct Manager - Digital Payments to create a current and future statestrategic roadmap of solutions.
What we are looking for:Responsible for the full lifestyle management of assigned products includingdevelopment, maintenance, enhancements, and exitPerforms market research to monitor trends and make relevant recommendationsto product suite and pricing strategyConducts research and analysis for the design, development, andimplementation of new products and modification and enhancements to existingproductsDevelop business cases, obtain approvals, monitor results andeffectiveness of service delivery, and perform ongoing analysis as requiredDevelop and distribute appropriate communication and performance reporting tostakeholders and managementPartner with Marketing and Training to develop a communication strategy andimplementation to customer facing employeesPartner with Marketing, Operations, and Affiliate banks to establish andreview product pricing and product profitabilityResponsible for identification of new payments and commerce products,services, capabilities, and use cases enabled by relevant emergingtechnologies. Evaluates opportunities and makes recommendations to leadershipregarding new products, capabilities, and services, and leads conceptdevelopment and engagement of appropriate delivery teamsWork closely with engineers, designers, and leadership to design &deliver products that advance the Western Alliance Bank missionResearch and stay ahead of new and upcoming technology in the crypto space andbuild relationships with key community membersPrepare and maintain documentation related to the sales, delivery, andimplementation of assigned productsOversee the conversion of customers into new and existing product linesCreate client feedback loops into the product development lifecycle,incorporating clientfeedback into the development of product roadmaps and initiativesServes as the liaison to the IT department for the assigned productsResponsible for ensuring product suite is compliant with applicable bankinglaws and regulationsDevelop and apply understanding of performance, revenue, cost drivers,and opportunities for improvementDeliver healthy product(s) profit margin and revenue growth for assignedproductsManage cross-enterprise matrixed teams for assigned products to create andmanage business cases, measure ongoing service levels and profitability,and deliver an excellent customer experienceDevelop and distribute appropriate communication to stakeholders. Develop anddistribute management reportingStay current with consumer regulations and regulatory compliance changes
Qualifications:Bachelor Degree is required, preferably in a Computer Science, InformationTechnology, Engineering, Business or related field.5 years minimum, 10 years or more preferred experience in Banking,Financial Services or Financial Technology industry experience is required5 years of direct experience in financial services product management toinclude digital channels and payables, requiredStrong verbal and written communication skillsAbility to project a professional demeanor when interacting with vendors,customers, and leadershipA combination of Product and Project Management experience for large-scale andhigh impact initiativesExperience creating financial models, pricing, and business casesAbility to multi-task and to manage competing prioritiesStrong documentation skillsConceptual / strategic aptitude requiredPrior experience with systems engineering preferredKnowledge and... For full info follow application link.