Overview
Discover your Passion and Develop your Expertise.
We are looking for people who are passionate about superior customer relations by acting as a liaison across multiple business segments. You must have uncompromising integrity and outstanding customer service managing a book of business for our largest clients.
Responsibilities
In this role you will...
Act as a strategic consultant through active listening and proactively educate clients about available Paychex products and present custom solutions to client business challenges. (Non-sales)Build strong relationships with clients through proactive outreach efforts.Advocate on behalf of client when working with external partners such as CPA's and third-party vendors to address client needs.Develop an understanding of industry and location-based practices and policies that may impact clients' business.
Qualifications
Requirements
The role is a strong fit if you have...2-5 years payroll customer servicePayroll and Time and Attendance experience
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