Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life’s best work. SM

　　Optum Gastroenterology has an immediate opening for a friendly, patient focused and detailed oriented Patient Care Coordinator to join our team. The Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service, and adhere to Lean processes. Supports the teams in meeting financial, clinical, and service goals.

　　Hours : Monday, through Friday, 8:00 am to 5:00 pm. May be asked to float to the other practices in Springfield, Clifton, Hackensack and Bayonne, Maplewood, and West Orange, NJ.

　　Locations: 38 Meadowlands Parkway, Secaucus, NJ; 930 Clifton Ave, Clifton, NJ; 10 First Street, Hackensack, NJ; 430 Broadway, Bayonne, NJ; 55 Morris Ave, Springfield, NJ; 372 Valley Road, West Orange, NJ; 264 Boyden Ave., Maplewood, NJ.

　　Primary Responsibilities:

　　Greet patient when entering the practice

　　Obtain accurate and updated patient information, such as name, address, insurance information

　　Perform insurance verification on the date of service

　　File and maintain medical records

　　Confirms and schedule appointments

　　Answer telephone calls promptly and courteously

　　Collects co-pays or outstanding balances on the date of service

　　Perform referral documentation promptly

　　Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports

　　Adhere to the standards identified in Optum’s Employee Policy Manual

　　Cooperate with other Optum employees to achieve specific team goals

　　Keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements

　　Perform other duties as assigned

　　What are the reasons to consider working for UnitedHealth Group? Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

　　Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

　　Medical Plan options along with participation in a Health Spending Account or a Health Saving account

　　Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

　　401(k) Savings Plan, Employee Stock Purchase Plan

　　Education Reimbursement

　　Employee Discounts

　　Employee Assistance Program

　　Employee Referral Bonus Program

　　Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

　　More information can be downloaded at: http://uhg.hr/uhgbenefits

　　You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

　　R equired Qualifications:

　　High School Diploma/GED (or higher)

　　1+ year of experience in Healthcare or customer service

　　Intermediate of computer proficiency (multi-task through multiple applications including Microsoft Outlook, Excel, and Word)

　　Bilingual in Spanish and English

　　Ability to travel 50% of the time to Secaucus, Springfield, Clifton, Hackensack, Maplewood, West Orange and Bayonne, NJ

　　Preferred Qualifications:

　　Excellent communication skills and phone etiquette

　　Experience working with an electronic health record or EPIC

　　Soft Skills:

　　Ability to work independently and as a team, and maintain good judgment and accountability

　　Demonstrated ability to work well with health care providers

　　Strong organizational and time management skills

　　Ability to multi-task and prioritize tasks to meet all deadlines

　　Ability to work well under pressure in a fast-paced environment

　　Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

　　New Jersey Residents Only : The hourly range for New Jersey residents is $16.54 to $32.55 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

　　At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

　　Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

　　UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

　　#RPO, #red