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PATIENT ACCESS SERVICE REP, FH - NEUROSC
PATIENT ACCESS SERVICE REP, FH - NEUROSC-December 2024
Milwaukee
Dec 20, 2025
About PATIENT ACCESS SERVICE REP, FH - NEUROSC

JOB REQUIREMENTS: Discover. Achieve. Succeed. #BeHere Location:US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility. This job is ON -SITE. FTE: 1.000000 Shift: Shift 1 Schedule: 7:30am - 4pm Will supportNeurosurgery and is a non-patient facing role. Job Summary: The PatientAccess Service Representative (PASR) delivers an exceptional patientexperience for "front of house"/patient facing needs. Proactivelygreets patients and visitors and creates a helpful, positive, welcomingand friendly patient experience. Provides outstanding customer serviceboth in person and on the phone. EXPERIENCE DESCRIPTION: A minimum ofone year of experience as a receptionist/assistant or work in a customerservice field is required. Previous experience in a healthcare settingpreferred but not necessary. EDUCATION DESCRIPTION: High School diplomaor equivalent is preferred. SPECIAL SKILLS DESCRIPTION: Effectivecommunication skills, oral and written required. Ability to multi-task.Strong proactive organizational skills a must. Must have excellentcustomer service skills. Must be proficient in Microsoft Outlook, Exceland Word. Knowledge of medical terminology and EpicCare is preferred.Perks Benefits at Froedtert Health Froedtert Health Offers a varietyof perks benefits to staff, depending on your role you may be eligiblefor the following: * Paid time off * Growth opportunity- CareerPathways Career Tuition Assistance, CEU opportunities * AcademicPartnership with the Medical College of Wisconsin * Referral bonuses *Retirement plan - 403b * Medical, Dental, Vision, Life Insurance, Short Long Term Disability, Free Workplace Clinics * Employee AssistancePrograms, Adoption Assistance, Healthy Contributions, Care@Work, MovingAssistance, Discounts on gym memberships, travel and other work lifebenefits available The Froedtert the Medical College of Wisconsinregional health network is a partnership between Froedtert Health andthe Medical College of Wisconsin supporting a shared mission of patientcare, innovation, medical research and education. Our health networkoperates eastern Wisconsin's only academic medical center and adultLevel I Trauma center engaged in thousands of clinical trials andstudies. The Froedtert MCW health network, which includes tenhospitals, nearly 2,000 physicians and more than 45 health centers andclinics draw patients from throughout the Midwest and the nation. We areproud to be an Equal Opportunity Employer who values and maintains anenvironment that attracts, recruits, engages and retains a diverseworkforce. We welcome protected veterans to share their priorityconsideration status with us at 262-439-1961. We maintain a drug-freeworkplace and perform pre-employment substance abuse testing. Duringyour application and interview process, if you have a need that requiresan accommodation, please contact us at 262-439-1961. We will attempt tofulfill all reasonable accommodation requests. ***** APPLICATIONINSTRUCTIONS: Apply Online:https://www.aplitrak.com/?adid=YmJnZW5lcmljLjE5NDYzLjg3NzBAZnJvZWR0ZXJ0Y29tcC5hcGxpdHJhay5jb20

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