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Out Patient Cust Rel Rep
Out Patient Cust Rel Rep-January 2024
Southampton
Jan 2, 2026
ABOUT NORTHWELL HEALTH
At Northwell Health, our 80,000+ Health Raisers are raising the standard of care for all in the New York metro area.
10,000+ employees
Healthcare
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About Out Patient Cust Rel Rep

  POSITION SUMMARY

  Facilitates the registration of Outpatient Patients. Interviews patient and/or representatives to obtain identifying information and other data required for registration.

  RESPONSIBILITIES

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  Receives in-coming telephone calls promptly and professionally. Maintains constant awareness of patient arrival. Monitors prescriptions for expiration. Accepts payment from patient as appropriate. Maintains the patient's privacy and abides to our regulatory agencies. Orders Lab and Rad tests in the appropriate systems. Ensures we have appropriate authorizations before patient has scheduled tests. Sends reports to appropriate physicians. Performs related duties, as required.

  *ADA Essential Functions

  REQUIRED

  EXPERIENCE AND QUALIFICATIONS

  High School Diploma or equivalent, required. Previous registration or billing experience. Knowledge of insurance regulations System knowledge, including HIS, Insurance Eligibility, Micro Soft, Omni and HDX Communication Skills

  *Additional Salary Detail

  The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

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