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Organization Effectiveness Lead
Organization Effectiveness Lead-May 2024
Raleigh
May 4, 2025
ABOUT HUMANA
At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized whole-person healthcare experiences.
10,000+ employees
Healthcare
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About Organization Effectiveness Lead

Become a part of our caring community and help us put health first

The Organization Effectiveness Lead optimizes the effectiveness of a company, business unit, or team. Analyze the internal structure of the organization and create strategies to maximize employee work output and effectively utilize employee skills. The Organization Effectiveness Lead works on problems of diverse scope and complexity ranging from moderate to substantial.

The Senior Organization Effectiveness Lead is responsible for leading and overseeing change management initiatives within the organization while managing a dynamic team of change management professionals. This role focuses on ensuring that changes are effectively implemented and that employees are prepared, engaged, and supported throughout the transition process. The manager will collaborate with various stakeholders to develop strategies that enhance change readiness, foster a culture of adaptability, and minimize resistance.

Key Responsibilities:

Change Management Strategy:

Develop and implement a comprehensive change management strategy aligned with organizational goals.

Assess change impact and readiness across the organization, identifying key stakeholders and change champions.

Team Leadership:

Lead, mentor, and manage a team of change management professionals, fostering a collaborative and high-performing work environment.

Provide guidance and support to team members in their professional development and career growth.

Stakeholder Engagement:

Collaborate with senior leadership and department heads to ensure alignment and support for change initiatives.

Facilitate communication between teams to promote transparency and address concerns.

Training and Support:

Provide feedback on training programs and workshops to enhance change readiness and resilience among employees.

Provide ongoing support and resources to teams during the transition process.

Monitoring and Evaluation:

Establish metrics to assess the effectiveness of change initiatives and employee engagement.

Conduct post-implementation reviews to identify successes and areas for improvement.

Cultural Change:

Foster a culture that embraces change and innovation, encouraging feedback and continuous improvement.

Advocate for best practices in change management across the organization.

Risk Management:

Identify potential risks and resistance associated with change initiatives, developing mitigation strategies as needed.

Address challenges and roadblocks promptly to ensure smooth transitions.

Use your skills to make an impact

Required Qualifications:

Bachelor's degree in business administration, Organizational Development, Human Resources, or a related field.

5+ years of experience in change management, organizational development, or a related field, with at least 2 years in a team leadership role.

Proven track record of leading successful change initiatives in a complex organizational environment.

Strong understanding of change management methodologies and tools (e.g., ADKAR, Kotter's 8-Step Process).

Excellent communication, facilitation, and interpersonal skills.

Skills:

Strategic thinking and problem-solving capabilities.

Proficiency in change management software and tools.

Ability to influence and motivate stakeholders at all levels of the organization.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$102,200 - $140,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

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