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Issue Discovery Product Operation -TikTok Content Platform
Issue Discovery Product Operation -TikTok Content Platform-May 2024
Singapore
May 1, 2025
ABOUT TIKTOK
As the leading destination for short-form mobile video, TikTok’s mission is to inspire creativity and bring joy.
5,001 - 10,000 employees
Social Media, Technology
VIEW COMPANY PROFILE >>
About Issue Discovery Product Operation -TikTok Content Platform

  Responsibilities

  TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

  Why Join Us

  Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

  Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

  To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

  At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

  Join us.

  Team Intro

  The Content Ecosystem team's goal is to provide the best experience on for your page for both creators and users to inspire creativity and bring joy based on our advanced algorithm system. We're looking for talented product managers to help us better understand the global diverse requirements and trends from consumption and creation perspectives.

  Job Description

  1. Responsible for the TikTok ecosystem issue discovery operations, discover the potential ecosystem issues with your experienced content knowledge, and collaborate with cross-functional teammates to build and improve the whole workflow, including issue identification, character analysis and collect, strategy and evaluation formulation, etc.

  2. Design and improve an industry leading ecosystem monitoring mechanism to track various issues from internal and external channels, and judge ecosystem controversial and evolutionary cases to enhance overall operation efficiency.

  3. Collaborate with cross-functional teams to streamline and improve the whole workflow to enhance the ability to identify and solve issues.

  Qualifications

  1. Bachelor degree or above, with more than 3 years of work experience, good sense and understanding of ecosystem and content, relevant background is preferred

  2. Ability to understand the needs of content consumers, creators and diverse users, etc.

  3. Outstanding collaboration and communication to build trusted relationships with cross functions, responsible and tenacious, can turn ambiguous problems into clear solutions, long-term value oriented.

  4. Good at document writing, finding and analyzing problems; multi-language ability preferred.

  TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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