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Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Position Summary
Onsite Nurse Position in Hickory, North Carolina This Health Coach Consultant role is an onsite position based in Hickory, North Carolina at a customer warehouse location. The Health Coach Consultant is an RN and must report onsite to work every day (this is not a work-fromhome position).
Normal Working Hours: Employee will typically work Monday- Friday 8:00am-4:30pm EST. Some flexibility is required.
There are no weekends or holidays required.
The Health Coach Consultant utilizes a collaborative process of assessment, planning, implementation, and evaluation, to engage, educate, and promote and influence member's decisions related to achieving and maintaining optimal health status. The Health Coach Consultant:
- Assess members using clinical tools and information/data review, conducts comprehensive evaluation of member's needs and benefit plan eligibility for available integrated internal and external programs/services.
- Utilizes assessment techniques to determine member's level of health literacy, technology capabilities, and/or readiness to change.
- Enhancement of Medical Appropriateness & Quality of Care.
- Application and/or interpretation of applicable criteria and guidelines, health/wellness management plans, policies, procedures, regulatory standards while assessing benefits and/or member's needs to enable appropriate utilization of services and/or administration and integration with available internal/external programs.
- Using holistic approach consults with supervisors, Medical Directors and/or others to overcome barriers to meeting goals and objectives.
- Identifies and escalates quality of care issues through established channels.
- Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health.
- Provides coaching, information, and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices.
- Interprets and utilizes clinical guidelines/criteria to positively impact members health Provides up-to-date healthcare information to help facilitate the member's understanding of his/her health status.
- Helps member actively and knowledgably participate with their provider in healthcare decision-making.
- Monitoring, Evaluation and Documentation of Care Develops and monitors established plans of care, in Required Qualifications : COVID Vaccine Required : COVID Requirements : Preferred Qualifications : Education : Business Overview : Utilizes internal policy and procedure in compliance with regulatory and accreditation guidelines
Required Qualifications
- 3+ years of clinical experience as an RN in acute care setting (med/surg; ER)
- Must have an active and unrestricted compact RN licensure in the state of North Carolina
- Ability to commute to/from Hickory, North Carolina for onsite work each shift; Monday - Friday 8am - 430pm EST
Preferred Qualifications
-Previous coaching experience
- Managed care experience
- Experience in multiple areas of nursing in an acute setting
- Med/Surg and ER experience
- BSN
Education
Associate degree Nursing
BSN preferred
Pay Range
The typical pay range for this role is:
$52,520.00 - $113,360.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.
CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [email protected] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.