Job Number 24005385

　　Job Category Food and Beverage & Culinary

　　Location Cleveland Marriott Downtown at Key Tower, 1360 West Mall Drive, Cleveland, Ohio, United States

　　Schedule Full-Time

　　Located Remotely? N

　　Relocation? N

　　Position Type Non-Management

　　Additional Information: This hotel is owned and operated by an independent franchisee, Savour Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

　　JOB SUMMARY

　　Position Overview

　　The Restaurant Supervisor will ensure staff is working together as a team to ensure optimum service and that guest needs are met. This role acts as a working supervisor to oversee and support the team members for daily restaurant operations.

　　Essential Functions and Responsibilities

　　Inspect grooming and attire of staff and rectify any deficiencies.

　　Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.

　　Inspect storage areas for organization, use of FIFO, and cleanliness.

　　Complete scheduled inventories and stock and requisition necessary supplies.

　　Monitor dining rooms for seating availability, service, safety, and wellbeing of guests.

　　Complete work orders for maintenance repairs.

　　Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact.

　　Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.

　　Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

　　Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.

　　Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

　　Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.

　　Perform other reasonable job duties as requested by Supervisors.

　　Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　JOB REQUIREMENTS

　　Required

　　Education and Experience

　　At least 2 years of related experience required.

　　Excellent written and oral communication skills.

　　Ability to work independently (and in a team).

　　Work Conditions

　　Able to work independently or as a team member and support managers with special projects.

　　Strong collaboration skills – works well across functional areas—excellent relationship-building skills; able to collaborate with various levels of the organization.

　　Values We Seek Respect:

　　Respect is shown by demonstrating a sense of self-awareness and reflecting on one own words and actions to adapt, grow, and succeed.

　　We embrace our differences while recognizing what brings us together.

　　Collaboration:

　　Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved.Service-Focused:

　　Understand what internal and external stakeholders value and anticipate their needs; strive to create a meaningful experience and build lasting relationships.Performance:

　　Achieving exceptional performance requires us all to work on the right things at the right time and stay aligned with our business fundamentals and priorities.

　　It also requires us to understand the business – carefully and critically analyzing our performance and metrics and weighing options and risks before making decisions.

　　Expected Hours of Work; Travel Must be able to work various shifts when needed to cover during regular business hours, including weekends and evenings. EOE/Disabled/Veterans Statement

　　We are an Equal Opportunity Employer. Each applicant for employment is solely based on job qualifications, regardless of race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law. Background Check Process Employment with Savour Hospitality is contingent on completing a complete background check process, including reference, pre-employment drug testing, credit, and criminal background review.

　　This company is an equal opportunity employer.

　　frnch1