Forklift Field Service Technician

　　Romulus, MI, USA

　　  Req #30

　　Wednesday, December 27, 2023

　　Come work for the largest equipment dealer in North America! Are you a Technician/Mechanic with auto, diesel, agricultural, material handling, lift truck or heavy equipment repair experience? If so, then we want you on our team!

　　Technicians are at the backbone of our organization; therefore, we provide them with the tools and resources to be successful:

　　Company van (parked at home each day)

　　Company fuel card

　　Company paid cell phone

　　Tool insurance

　　Paid time off

　　Paid holidays

　　Outstanding benefits package (Medical and Dental, plus much more!)

　　401(k)

　　Competitive wages

　　Company uniforms provided

　　Responsibilities:

　　Our Industrial Equipment Group is currently looking for a full time Forklift Field Service Technician for our Romulus, MI branch. This position is first shift, M - F, and hourly (no flat rate!). Field Technicians are provided a company service van, which is provided for our Techs to drive home (you don't leave it at our shop at the end of the day), along with a fuel card. The primary responsibilities of the position consist of, but are not limited to:

　　Performing preventative maintenance on customer forklifts and other material handling equipment

　　Diagnose and repair all forms of customer equipment

　　Completing each repair job in a timely, efficient and professional manner

　　Providing exceptional customer service

　　Work and manage workloads independently

　　Proper completion and submission of all required paperwork

　　Field Technicians are responsible for company vehicle and on-board parts inventory

　　Incorporate Alta's Guiding Principles into daily activities

　　Performs other duties as assigned

　　Consistent, regular, and reliable attendance including being ready for work at the designated start time

　　We encourage our Technicians to participate in our in-house paid training program, allowing them to acquire additional skills in diagnosis and troubleshooting and further advance their career as a Technician. Also, company uniforms are provided!

　　Qualifications:

　　Two years of previous forklift repair experience is highly desired, which includes experience in the Military, Guard or Reserve with an MOS or NEC code of 63B, 63H, 63S, 63W, 63Y, 91B, 91H, 91L, 91M or CM

　　Previous field experience is highly preferable

　　Strong working knowledge of electric and liquid propane units

　　Excellent mechanical aptitude

　　Possess own tools

　　Must have clean driving record and valid driver's license to drive company vehicle

　　Computer programs - HYPASS, Hyster TKC training software and Yale/Hyster contact management system

　　Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

　　Mathematical Skills - Basic: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

　　Reasoning Ability - Intermediate: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

　　Physical Demands/Work Environment:

　　Physical/Sensory