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Food and Beverage Manager- Starlight Theatre
Food and Beverage Manager- Starlight Theatre-July 2024
Kansas City
Jul 1, 2026
About Food and Beverage Manager- Starlight Theatre

  Levy Sector

  Salary: 65,000

  Other Forms of Compensation:

  Pay Grade: 11

  Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

  About Levy

  The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

  Job Summary

  As a Food & Beverage Manager, you will be responsible for leading and motivating our hourly team members to provide a warm welcome and delicious food to our guests. The ideal candidate will be an experienced operations leader who is focused on people and quality standards.

  Detailed Responsibilities:

  Ensuring all stations are set up and ready for events

  Supporting the recruitment and training of team members in our standards and procedures

  Supervising operations during the event and troubleshooting where needed

  Working with colleagues to continuously improve operational performance

  Proactively engaging in processes for loss prevention

  Working primarily in the concessions department, this role will also support the premium department as needed

  Completing point of sale updates and regular maintenance checks

  Ensuring the timely implementation and communication of promotions

  Managing loss prevention activities including managing cash drops/collection, completing cash variance logs, and overseeing the nightly Goods Out of Stock (GOS) procedure

  Working in partnership with other departments to ensure accurate completion of the requisition process

  Working with the culinary and purchasing team to ensure regular updates to the concessions theoretical matrix to ensure accurate theoretical margin calculations

  Managing gratis sheet process to ensure accurate tracking of any comped items

  Ensuring compliance with all Payment Card Information rules

  Implementing concessions production sheet to ensure accurate production and minimal wastage

  Conducting progressive coaching with team members

  Completion of monthly beverage wastage report

  Regular equipment maintenance, e.g. beer line cleaning

  Re-stocking of concessions and bars to maximize event readiness

  Ensuring all appropriate alcohol service signage is placed and that Responsible Service of Alcohol protocols are followed

  Completion and processing of alcohol incident logs to identify recurring issues or trends

  Supporting recruitment activities for team members and NFP’s

  Holding pre-shift meetings to set the tone for events

  Managing location "Keys to the Future" activities to develop future leaders

  Support team member orientation training to ensure all hourly team members

  NPO Group management and communication

  Overseeing service standards during events to ensure a high level of the guest experience

  Ensuring accurate end of month inventory completion

  Managing product transfers and requisition sheets to accurately track products during events

  Managing and resolving guest complaints

  Managing team member incidents/accidents and following all required reporting procedures

  Completing a monthly department safety inspection

  Monthly safety training conducted for team members

  Managing team member scheduling in line with demand forecasts

  Verifying payroll, entering gratuities

  Subcontractor communications - ensuring all paperwork is completed correctly and submitted, scheduled properly, staffing has completed all required pieces of training, etc.

  Completing events walks of the building

  Supporting other properties and departments as demanded by the business

  Other duties/responsibilities as assigned

  Job Requirements:

  2+ years of experience in a food and beverage operational position

  Bachelor’s degree in hospitality management is preferred

  High level of computer literacy

  Passion for hospitality, food, and retail

  Excellent interpersonal and stakeholder management skills

  Curious about Life at Levy? Check it out: Levy Culture (http://www.levyrestaurants.com/our-culture/)

  Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

  Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

  Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

  We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

  At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

  Medical

  Dental

  Vision

  Life Insurance/ AD

  Disability Insurance

  Retirement Plan

  Flexible Time Off Plan

  Holiday Time Off (varies by site/state)

  Associate Shopping Program

  Health and Wellness Programs

  Discount Marketplace

  Identity Theft Protection

  Pet Insurance

  Commuter Benefits

  Employee Assistance Program

  Flexible Spending Accounts (FSAs)

  Levy maintains a drug-free workplace.

  Req ID: 1266565

  Levy Sector

  [[Cust_clntAcName]]

  JENNIFER COOPER

  [[req_classification]]

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