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Dispatcher-January 2024
Urbana
Jan 11, 2026
About Dispatcher

  Dispatcher

  Location812 S Glover St Urbana, Illinois 61801 USPhone NumberCategoriesOperation SupportReq IDJR1119 Dispatcher (Open)

  First for a reasonFirst Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 school districts in 39 states and 8 Canadian provinces carrying approximately five million students in 21,000 schools daily.

  Now Hiring a Dispatcher in Urbana, IL

  At First Student, our Dispatchers are a constant reflection of our company’s commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line.

  At First Student, we are proud to offer:

  $21/HR Starting Wage

  Tremendous Career Advancement Opportunities due to a strong presence across North America

  Positive and rewarding work environment

  Dispatcher Responsibilities:

  Oversees all routes and scheduling of buses

  Counsels and coaches drivers and monitors

  Handles heavy phone and radio traffic

  Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager

  Serves as primary communication liaison with major contracted customer

  May handle charter reservations, billing, or driver payroll

  Provides solutions to drop-off and pick-up problems

  Handle back-up driver duties or perform miscellaneous clerical duties as needed

  Completes assignment of special projects

  Assists with supervision of day-to-day operations

  Dispatcher Experience and Skills Required:

  3-5 years experience

  High school diploma or equivalent

  Basic knowledge of radio dispatch equipment

  Excellent communication and customer service skills

  Ability to deliver under time constraints and deadlines

  Previous terminal operations, dispatch, or driver experience

  Computer literate

  Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.

  First Student’s commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you’ll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you’ll also enjoy security, a brilliant future, and excellent training.

  Apply today to join our team!

  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf .

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