Job Description

　　Functional Title: Deputy Director

　　Report to: Executive Director CCWT

　　About the Center on Child Wellbeing and Trauma (CCWT)

　　The Center on Child Wellbeing and Trauma (CCWT), a division of the Office of the Child Advocate, supports child-serving organizations and systems in Massachusetts in becoming trauma-informed and responsive through trainings, technical assistance, communities of practice, and coaching.

　　Child Trauma and Wellbeing - A resource for child-serving organizations (childwellbeingandtrauma.org)

　　About the OCA

　　The Office of the Child Advocate (OCA) is an independent executive branch agency with oversight and ombudsperson responsibilities, established by the Massachusetts Legislature in 2008. The OCA's mission is to ensure that children receive appropriate, timely and quality state services, with a particular focus on ensuring that the Commonwealth's most vulnerable and at-risk children can thrive. Through collaboration with public and private stakeholders, the OCA identifies gaps in state services and recommends improvements in policy, practice, regulation and/or law. The OCA also serves as a resource for families who are receiving, or are eligible to receive, services from the Commonwealth.

　　Office of the Child Advocate | Mass.gov

　　Commitment to Diversity

　　The CCWT/OCA actively seeks to increase the diversity of its workforce and is interested in candidates whose experiences, skills, and qualifications support an ongoing commitment to diversity, equity, and inclusion.

　　Applicants are invited to include a statement within their cover letter describing how diversity, equity, and inclusion factor into the candidate's work and/or life experiences.

　　The CCWT/OCA values diverse perspectives, including candidates with lived experience in the child protective and/or juvenile justice systems.

　　Purpose of the Job

　　The Center on Child Wellbeing and Trauma (CCWT) supports child-serving organizations and systems in Massachusetts in becoming trauma-informed and responsive through trainings, technical assistance, communities of practice, and coaching. Under the supervision of the Executive Director, CCWT, the Deputy Director oversees programmatic activities of the Center including development and implementation of training and technical assistance programs for state agencies and providers to support their pathway toward becoming more trauma informed and responsive.

　　Essential Functions and Responsibilities

　　In partnership with the Executive Director, the deputy director manages day-to-day logistics of the Center. Manages the team of technical assistance manager(s) and specialists, including development and review of curriculum, related presentation materials, and communities of practice.Under the guidance of the Executive Director, supports development and implementation of CCWT work plans.Recruits organizations to partner with CCWT Provides training and technical assistance to partner organizationsProactively addresses operational issues and collaborates with team members to solve problems quickly.Oversees technical assistance delivery and maintains a CQI process for new and ongoing work with partner organizations.Conducts ongoing assessment of technical assistance systems and service levels, processes, and workflows; Maintains knowledge of the best practices and emerging issues in relevant policy areas from an interdisciplinary perspective, with a focus on promotion of child wellbeing.Performs other related duties as required or as directed.

　　Qualifications

　　Qualifications

　　Experience managing diverse teams, including at least 3 years of direct supervision experience.

　　Ability to work with and manage the use of external consultants.

　　Knowledge of childhood trauma/ACES/positive childhood experiences and resilience

　　Ability to make persuasive presentations to various interdisciplinary audiences.

　　Excellent computer skills (Microsoft Office-Word, Excel, PowerPoint) and/or other software.

　　Experience in project management

　　Excellent oral and written communication skills.

　　Curriculum development experience

　　Preferred Qualifications

　　• Master's degree in relevant field

　　• Curriculum development experience

　　• Experience in field of adult learning

　　Minimum Entry Requirements

　　(A) bachelor's degree from an accredited institute of higher education in public policy, human services, or social work. (B) ten (10) years of full-time or, equivalent part-time, professional, supervisory or managerial experience in public policy, human services, or social work, of which (C) at least three (3) years must have been in a project management, supervisory or managerial capacity or (D) any equivalent combination of the required experience and substitutions below.

　　Substitutions

　　I. A Graduate degree in a related field may be substituted for three (3) years of the required (B) experience.

　　II. A Doctorate degree in a related field may be substituted for four (4) years of the required (B) experience.