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Delivery & Operations Leader, NetSuite
Delivery & Operations Leader, NetSuite-May 2024
Napa
May 11, 2025
About Delivery & Operations Leader, NetSuite

  Delivery & Operations Leader, NetSuite

  Description

  At Moss Adams, we champion authenticity. For us, that means fostering a culture of talented people who care—about you, about our clients, and about our communities. Here, you’ll work towards our mission of empowering others to embrace opportunity, growing as a leader along the way. Our firm’s size, middle-market clients, customized career paths, and supportive culture make this a reality. Join a values-driven firm where you’ll have fun while solving complex and interesting business challenges.

  The Head of NetSuite Delivery and Operations is a billable resource responsible for leading Project Management operations and managing the delivery of professional services for clients on the NetSuite application. Collaborating with the Enterprise Systems Consulting practice (ESC) leaders, this role is responsible for planning and managing NetSuite project delivery and providing oversight over practice operations.

  Individuals who thrive at Moss Adams exhibit the following success skills – Collaboration, Critical Thinking, Emotional Intelligence, Executive Presence, Growth Mindset, Intellectual Curiosity, and Results Focus.

  Responsibilities:

  Provides project team oversight and supports project challenges, providing solutions accordingly

  Oversees Staffing and Utilization planning. Coordinates with the presale team on sales pipeline, and anticipates staffing based on existing project assignments, team skillset industry experience

  Manages new engagement onboarding and oversight – assigns resources to projects based on well thought through planning

  Manages subcontractors and ensures billable utilization targets are met while providing high quality deliverables to our clients

  Manages staffing & utilization levels. Recommends hiring needs to maintain optimum utilization levels

  Builds relationships with clients; becoming a trusted resource for resolving complex client issues

  Develops project methodology and templates innovation design

  Provides training and development of the project management team

  Qualifications:

  Bachelor’s degree or equivalent experience; emphasis in Management Information Systems, Accounting, or Business preferred

  Minimum of 10 years' experience, preferably in software consulting or support required; 5 years minimum of experience in NetSuite required

  NetSuite Foundations or NetSuite ERP certification is required

  Demonstrated experience in translating customer business requirements into workable business solutions, either as a software solution or a re-engineering initiative is required

  Experience leading a NetSuite solution delivery team and managing people and operations required

  Organizational and project management skills with experience developing work breakdown structures and project plans preferred

  Proven commitment to providing exceptional client service

  Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook & SharePoint)

  Ability to travel as needed, approximately 20%

  Moss Adams is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

  Moss Adams complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].

  Some local/state regulations require employers to disclose the pay range in job postings. While this is the typical range of pay for the position, actual pay may vary based on internal equity, knowledge, experience, skillset, and geographic location among other factors. It’s uncommon for an individual to be hired at the top end of the pay range. This position may be eligible for an annual discretionary bonus. For more information about our benefit offerings and other total rewards, visit our careers page.

  #LI-MD1

  Compensation Range (Denver Market ONLY): State of Washington: $147,000 -$231,000 State of Colorado: $147,000 -$220,000 State of California: $158,000 -$264,000 Remote: $147,000 -$220,000

  Primary Location Seattle, WA

  Other Locations Napa, CA, Pasadena, CA, Woodland Hills, CA, San Diego, CA, Bellingham, WA, Denver, CO, Walnut Creek, CA, El Segundo, CA, San Francisco, CA, Everett, WA, Phoenix, AZ, Healdsburg, CA, Remote, Tri-Cities, WA, Santa Rosa, CA, Albuquerque, NM, Salinas, CA, Kansas City, KS, Salt Lake City, UT, Spokane, WA, Orange County, CA, Eugene, OR, Tacoma, WA, Wenatchee, WA, Medford, OR, Dallas, TX, Yakima, WA, Stockton, CA, Silicon Valley, CA, Sacramento, CA, Portland, OR, Fresno, CA, Houston, TX

  Employee Status: Regular

  Schedule: Full Time

  Req ID: 26398

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