Home
/
Customer Service
/
Customer Service Associate
Customer Service Associate-May 2024
Chicago
May 17, 2026
ABOUT WALGREENS
We champion the health and well-being of every community in America.
10,000+ employees
Consumer Goods & Services, Healthcare
VIEW COMPANY PROFILE >>
About Customer Service Associate

  Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer ExperienceEngages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).Operations

  Provides customers with courteous, friendly, fast, and efficient service.Recommends items for sale to customer and recommends trade-up and/or companion items.Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.Implements Company asset protection procedures to identify and minimize profit loss.Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.Has working knowledge of store systems and store equipment.Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.Complies with all company policies and procedures; maintains respectful relationships with coworkers.Completes special assignments and other tasks as assigned.Training & Personal DevelopmentAttends training and completes PPLs requested by Manager or assigned by corporate.

  Basic Qualifications

  Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)Requires willingness to work flexible schedule, including evenings and weekend hours

  Preferred Qualifications

  Prefer six months of experience in a retail environment.Prefer to have prior work experience with Walgreens.Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)Requires willingness to work flexible schedule, including evenings and weekend hours.The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  An Equal Opportunity Employer, including disability/veterans.

  The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. To review benefits, please visit jobs.walgreens.com/benefits

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Client Executive - Strategic Enterprise Accounts Deutschland ( m/w/d)
NetApp ist der Partner für intelligente Dateninfrastruktur. Mit Unified Storage, integrierten Data Services und CloudOps-Lösungen von NetApp minimieren Kunden Insellösungen und nutzen Umbrüche im Mar
Customer Support Associate
CO Salary Range: USD 46,200.00 - 74,800.00 per year Job Requisition ID # 23WD73293 Position Overview Our Customer Support Team is motivated, smart and recognized for their willingness to problem solv
Account Manager
Position: Account Manager Job Description: Principal Accountabilities • Define critical markets and new customers in the assigned sales territory, plan strategy and develop all key relationships to e
Customer Service Representative
Role Purpose The purpose of the role is to provide effective technical supportto the process and actively resolve client issues directly or throughtimely escalation to meet process SLAs. Do Support p
Seasonal Customer Support Tax Expert - CPA, EA or JD - Remote
Overview Baker Tilly US, LLP (Baker Tilly) is a leading advisory CPA firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's
Technical Support Specialist/テクニカルサポートスペシャリスト(Evergreen)
Job Requisition ID # 21WD52649 This is NOT an open position. Please submit your CV here for future consideration. ポジション概略 技術的かつ専門性の高い支援チームと、効率よく利用できるように支援する2つのチームでお客様をサポート! 具体的な仕事内容 技術サポートスペシャリスト 問い合
Seasonal Customer Support Tax Expert - Remote
Overview Baker Tilly US, LLP (Baker Tilly) is a leading advisory CPA firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's
Technical Support Engineer - Additional language required
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Sal
Field Support
Role Purpose The purpose of the role is to resolve, maintain and manageclient's software/ hardware/ network based on the service requestsraised from the end-user as per the defined SLA's ensuring cli
Multi - Service PA1 - Service Centre Specialist
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender i
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved