Home
/
Comprehensive
/
Customer Service Associate
Customer Service Associate-August 2024
Brooklyn
Aug 31, 2026
ABOUT WALGREENS
We champion the health and well-being of every community in America.
10,000+ employees
Consumer Goods & Services, Healthcare
VIEW COMPANY PROFILE >>
About Customer Service Associate

  Job Description:

  Models and delivers a distinctive and delightful customer experience.

  Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

  Customer Experience

  Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

  Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

  Operations

  Provides customers with courteous, friendly, fast, and efficient service.

  Recommends items for sale to customer and recommends trade-up and/or companion items.

  Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

  Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

  Implements Company asset protection procedures to identify and minimize profit loss.

  Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

  Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

  Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

  Has working knowledge of store systems and store equipment.

  Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

  Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

  Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

  Complies with all company policies and procedures; maintains respectful relationships with coworkers.

  Completes special assignments and other tasks as assigned.

  Training & Personal Development

  Attends training and completes PPLs requested by Manager or assigned by corporate.Job ID: 1340854BR

  Title: Customer Service Associate

  Company Indicator: Walgreens Boots Alliance

  Employment Type: Part-time

  Job Function: Retail

  Full Store Address: 1281 FULTON ST,BROOKLYN,NY,11216

  Full District Office Address: 1281 FULTON ST,BROOKLYN,NY,11216-02011-15352-S

  External Basic Qualifications:

  Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours

  Preferred Qualifications:

  Prefer six months of experience in a retail environment.

  Prefer to have prior work experience with Walgreens.

  Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours.

  The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  An Equal Opportunity Employer, including disability/veterans.

  The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

  Shift: Various

  Store: 15352-BROOKLYN NY

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Revenue Operations Supervisor (Hybrid in Federal Way)
3201 S 323rd St,Federal Way,Washington,98001-5023,United States of AmericaWould you like to work for a company with Core Values such as TEAM and FUN? Do you want your work to make a difference? Are y
Licensed Practical Nurse (LPN) - Memory Care - Part Time - Nights
Arden Courts of Virginia Beach is hiring a part time LPN for our night shift! This LPN position is a staff position that has direct care responsibilities as well as supervisor responsibility for care
(USA) Staff Pharmacist
Position Summary... What you'll do... Provides pharmaceutical care to Customers, including processing and accurately dispensing prescription orders, counseling Customers regarding health care and pre
Digital Assurance & Transparency - Manager
Specialty/Competency: Assurance Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 40% Our Digital Assurance and Transparency practice (DAT) is at the forefront of innova
Pharmacy Manager
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced
Registered Nurse Stepdown Unit PRN Wilson County Hospital
Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individua
Business Services Representative - On Call
Job Summary: Under indirect supervision, verifies insurance eligibility and benefits, interviews patient and/or their representative to obtain demographic and financial information, identify availabl
Sales Consultant - Part Time
7653 - Kearny Mesa - 7766 Balboa Ave, San Diego, California, 92111 CarMax, the way your career should be! Driven by the desire to provide an iconic customer experience At CarMax, we ensure customers
Shift Supervisor Trainee
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced
(USA) Optometrist Pre-Grad Intern - Wm
Position Summary... What you'll do... Walmart Corporate Nationwide Are you ready to dive into the world of optometry and gain invaluable hands-on experience? Look no further! We're looking for a pass
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved