About the Role

　　4! The 4 essential elements that shape our culture: Inspired. Curious. Unbossed. Integrity. Our mission is to discover new ways to improve and extend peoples' lives. Your passion to build, execute business plans to meet the sales goals, develop effective professional business relationships with Healthcare Professionals will help the world understand what these medicines do, why they matter and how Novartis is striving to reimagine medicine.

　　As a Customer Engagement Executive, you will be responsible for establishing and implementing a sales/business plan for a designated client base or implementation of a specific sales program to effectively support the patient journey and properly position Novartis and its brands.

　　The CEE is the Single Point of Contact (SPOC) with the country's HCPs and Medical Experts (MEs), and will deliver customized, sustainable, impactful, science based, strategic solutions that respond to their needs. The role encourages the candidate to co-create (in partnership with Strategy and Medical Leads, Cell Leads and Access team) educational programs and projects for relevant stakeholders, always within our local regulatory and legal framework.

　　Your Responsibilities:

　　Your responsibilities include, but not limited to:

　　• Responsible for driving sales, promotion and development in the designated accounts to reach commercial goals.

　　• Develop customer development strategy, dedicated KAM action plans for assigned accounts, aligns on account objectives and executes.

　　• Establish and develop long-term relationships with key customers. Acquire a thorough understanding of key customer needs and requirements. Expand the relationships with existing customers by continuously proposing solutions that meet their needs and objectives.

　　• Lead the preparation of strategies and individual tactical plans and to give strategic input in terms of analysis, future potential and key programs required for the accounts.

　　• Prepare and negotiate contracts and guide initiatives that the company launches to target particular account.

　　• Analyze market situation including competitive intelligence activities on key accounts & key competitors.

　　• Organize customer events and other programs independently or with marketing/medical department, in line with agreed business tactical plans.

　　• Contribute to the mapping of stakeholders, including segmentation and profiling and provide accurate and timely data for the Novartis CRM system. Responsible for establishing and implementing a sales/business plan for a designated client base.

　　Diversity & Inclusion / EEO

　　We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

　　Role Requirements

　　What you'll bring to the role:

　　• Degree in Life Sciences, Pharmacy, Biomedical or other related discipline.

　　• Sales in Healthcare / Pharma / related business

　　• Experience managing Oncology

　　• Established Network to target Customer Group

　　• Able to understand changing dynamics of Pharmaceutical industry

　　• Proficient and fluent in English (spoken and written), with good interpersonal and communication skills.

　　• Digital & Technology Savvy

　　Why Novartis?

　　Why Novartis? Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture

　　You'll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards

　　Novartis is an Equal Opportunity Employer and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

　　Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network

　　Division

　　International

　　Business Unit

　　APMA IMI

　　Location

　　Indonesia

　　Site

　　Jakarta

　　Company / Legal Entity

　　PT Novartis Indonesia

　　Functional Area

　　Sales

　　Job Type

　　Full Time

　　Employment Type

　　Regular

　　Shift Work

　　No