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Contract Administrator
Contract Administrator-February 2024
Auburn
Feb 27, 2026
About Contract Administrator

  DescriptionPosition SummaryThe Contract Administrator is responsible for providing uniform, consistent contract administration for all Penn Power Systems locations. The Contract Administrator will support the processing of information for all customer contracts in all phases of creation, development, approval, execution and renewal. This specifically includes standard agreements, major BIDs, and customer Master Service Agreements. Responsible for oversight of all Compliance requirements for all contracted customers to include Prevailing Wage customers and their requirements for submittal invoice packages for all PPS territories.Essential Job Duties and Responsibilities, include the following, other duties may be assigned.* Daily interactions with customers to understand, respond and document all customer requirements.* Develop and create proposals for new customers according to corporate pricing strategy.* Support customer requests for changes, legal review, Certificates of Insurance and other information.* Update proposal database to reflect status of contracts and maintain renewal rate data. Update system with dates, notes, and statuses to record customer interaction by proposal.* Update customer data (including but not limited to site details, contact information, asset data, etc.) in the quoting and invoicing platform systems as needed.Support customers by sending credit application link and following up with the credit depart on approval status to assist in customers having open term accounts with Penn.Maintain filing system for complete signed contract including filter information, pm schedule, allocation of dollars, and any pertinent information helpful in loading the contract information. This will be provided by the Outside Sales team.Initiate the renewal process for each PPS location, 3-4 months in advance of contract expiration.Create and distribute the customer contract spreadsheet tracking: customer information, contract value and historical financial performance. This will be provided to each territory manager for evaluation.Once the contract value is established a renewal will be sent to the customer for approval.* Perform routine follow up with customers according to a specific call and email, three touch process in order to provide consistent interaction to obtain approvals.* Update system with dates, notes, and statuses to record customer interaction by proposal.* Process approvals by gathering all relevant back up data, ensuring all information pertaining to the terms and conditions is received to process contract details in the system for execution by service team.* Process and track all Prevailing Wage invoice submittal packages to ensure all customer specific requirements are met and submittions are made within 5 business days from date of customer invoice.* Follow up on all Prevailing Wage submissions made that are unpaid after a certain period to ensure receipt and approval for payment.* Internal coordinator for all nonstandard agreements to be reviewed for adhering to compliance, safety, human resources, accounting, pricing, operational and corporate standards.* Manage and process nonstandard agreements and the lifecycle from review to execution, ensure all are compared to previously approved agreements and if required submit to legal counsel for approval of legal clauses.Manage and communicate all compliance requirements for contracted customers to include insurance, safety, human resourcesRequirementsEDUCATION and/or EXPERIENCE:u Bachelor's degree and or experience in a related field required.u Minimum five years' experience working in an administrative capacity, specifically with Microsoft office products at a proficient level: Word, Excel, PowerPoint, Access, Publisher.u Some prior experience using Lotus notes

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