POSITION SUMMARY
Our Billing and Invoice Admin II manages the monthly billing process, apply credits, research/resolve billing issues, and performs various clerical activities in the billing department, including data entry, information verification and bill generation. Runs reports for management and conducts research to aid in the investigation of billing discrepancies and errors. May be responsible for responding to customer inquiries regarding bills.
ESSENTIAL JOB RESPONSIBILITIES
Manage billing accounts in accordance with the companys billing policies and processes. Ensure timeliness of billing during monthly close.Interpret customer and contract attributes as it relates to billing, such as pricing, agreements, purchase order needs, billing program types, etc.Implement corrective solutions by means of order correction, invoice correction and credit memos.Participate in required training and strive to continuously build knowledge and skills regarding billing programs and software enhancements.EDUCATION AND EXPERIENCES
High School Diploma or equivalent1-3 years of related experienceOrganized; prioritizes to meet deadlines.Skilled at using database, spreadsheet, and wordprocessing software, including but not limited to Microsoft Office. Advanced knowledge and experience in Microsoft Excel preferred.Demonstrates strong communication skills (listening, writing, and speaking). Demonstrates team orientation and shows respect for others.Must have a good work ethic and detailoriented; must be able to maintain a high level of confidentiality. Has effective organizational skills.Has regular and predictable attendance as it is an essential function of the position