Why USAA?

　　Let’s do something that really matters.

　　At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

　　We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

　　The Opportunity

　　This executive role is responsible for development, oversight, and direction of a portfolio of cross-functional strategic initiatives that align to business strategic plan. Responsible for translating business strategy into an integrated program plan and influences and provides thoughtful leadership to a team of people leaders responsible for the end-to-end program life-cycle to include: negotiating trade-offs, timely execution, and successful implementation. This position is a key contributor to the operational and strategic direction of the business and ensures strategies are efficiently and effectively implemented in alignment with business goals.

　　Provides strategic leadership and management of direct and matrixed leaders responsible for the integrated program plan created to deliver the business’ strategic vision; accountable for ensuring proper strategic change management is in place for program delivery along with measures for success.

　　Oversees large key initiatives and serves as an integration point to support complex CoSA or Enterprise-wide initiatives.

　　Leads components of on-going operational planning, and may collaborate with other senior leadership or line of business stakeholders across business units.

　　Maintain current awareness of developments, trends and legal/regulatory changes in the Financial Services industry.

　　Oversees the Process and Change Delivery and Discipline Execution organizations.

　　Ensures appropriate strategic/tactical solutions for compliant business requirements are delivered and adopted to mitigate risk and remain compliant company.

　　Focuses on improvements to identify, address, and correct any areas of operation requiring regulatory and/or compliance attention.

　　Responsible for operational strategy development and interaction with Senior Management and regulators on applicable compliance oversight.

　　Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

　　What you have:

　　Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

　　10 years of progressively responsible professional experience in program management leadership, process improvement, IT, engineering, consulting for large strategic efforts, or operations within the financial services industry.

　　6 years of people leadership experience in building, managing and/or developing high-performing teams.

　　Strong understanding and experience with strategic change management.

　　Recent experience translating complex business strategy and vision into an executable business process and technology plan and successfully delivering component.

　　Extensive Experience leading across complex organizational lines in a matrix structure.

　　Experience delivering member or customer facing capabilities in a complex multi-channel, multi-product, integrated system environment.

　　Extensive experience presenting information and building relationships with other executive management and Board of Director stakeholders.

　　Experience operating in a highly regulated environment, preferably in financial services.

　　Full life cycle experience managing strategic and operational programs.

　　Experience with systems design and development from business requirements analysis through to day-to-day management.

　　Excellent understanding and application of project management principles.

　　What sets you apart:

　　Strong leadership and transformation experience at a Property and Casualty or Life Insurance company.

　　Working knowledge of M&A

　　Proven ability to execute and influence across all levels of the organization

　　US military experience through military service or a military spouse/domestic partner

　　Compensation:

　　USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $157,000.00-282,600.00.

　　Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

　　Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

　　Benefits:

　　At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

　　For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

　　Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

　　USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

　　If you are an existing USAA employee, please use the internal career site in OneSource to apply.

　　Please do not type your first and last name in all caps.

　　Find your purpose. Join our mission.

　　USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

　　USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

　　USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

　　USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.