Position Information

　　Job Category Professional/Administrative

　　Position Title Associate Director of Residential Life

　　Full Time/Part Time Full Time

　　Division Dean of the College

　　Department Residential Life

　　Hiring Wage/Salary Range $60,000-$65,000 / annually

　　Determination

　　When extending an offer, Colgate University considers factors such as (but not limited to) the scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations.

　　Benefits

　　Current Benefits

　　Colgate University is proud to offer in-depth, competitive benefits that support the health and wellbeing of our employees and their family. The majority of benefits are effective on the date of hire.

　　We pride ourselves on the scope and quality of the benefits offered to our employees. We invite candidates to visit our Benefits page to learn more about our generous benefits package, which includes but is not limited to:

　　Health and Wellness:

　　Comprehensive medical, dental, vision, behavioral health benefits, disability and life insurance,

　　403 B Retirement with employer core and matching contributions.

　　Paid Time Off:

　　Vacation time (varies based on position classification), sick time, 13.5 holidays including a Winter Recess between Christmas and New Year's and 3 floating holidays.

　　Paid Family Leave:

　　After six months of employment, employees become eligible for up to 12 weeks of paid time off up to 67% of salary to a state maximum for bonding with a newborn, adopted or foster child, caring for a family member with a serious health condition or to help after a family member has been deployed to active military duty abroad.

　　Continuing Education and Professional Development:

　　Employees and their spouse/domestic partner may take up to 2 courses per semester at Colgate, tuition free with a $20 per course registration fee.

　　Funding for work related courses to obtain an undergraduate or graduate degree related to your current position.

　　After 7 years of service employee's eligible children may be awarded up to half of Colgate's tuition to attend an accredited college, university or trade school of their choice.

　　Along with a generous benefits package, additional perks unique to Colgate University included but are not limited to free on campus parking, free gym membership with discounts for family members, reduced Seven Oaks Golf Course memberships, University Bookstore discount, free library access, 3 free tickets for any regular season athletic home event, access to Colgate owned Bewkes Swimming center and Glendening Boathouse, free access to all cultural events.

　　Department Statement

　　It is an exciting time for the University as Colgate enters its third century. President Brian W. Casey is leading the campus through a comprehensive Third-Century Plan to raise the institution's profile as a distinctive and strong undergraduate liberal arts institution to even-higher levels of achievement. Of particular relevance to this role is the Colgate Commitment, the launch of the Mind Brain and Behavior Initiative, and the establishment of Global Public and Environmental Health minor (now Colgate's largest enrolled minor). Under the leadership of Vice President and Dean of the College Paul J. McLoughlin II, there has been tremendous growth. The energy on campus is palpable as four Residential Commons living-learning communities have been developed over the last six years, and long-term goals have been established for further developing the residential college system through creation of an upper-level residential system and an integrated wellness model.

　　Learn more about Colgate University and the Dean of the College Division by reviewing A Candidate's Guide to Colgate. In 2021 and 2022, the Dean of the College Division was acknowledged by Diverse Issues in Higher Education and Inside Higher Ed as one of the Most Promising Places to Work in Student Affairs.

　　Accountabilities

　　The Associate Director of Residential Life is primarily responsible for the effective supervision and development of live-in professional and student staff as Colgate continues to advance the faculty-led Residential Commons living-learning model. This position serves as a core leader within the Office of Residential Life, providing oversight and support for a variety of educational and departmental processes and initiatives that advance the goals and mission of the Division of the Dean of the College and Colgate University. The associate director will interact early and often with students and parents as they interface with the department to advise, develop, support, and refer appropriately. This position will provide leadership for educational initiatives sponsored by the department including those facilitated through student and professional staff in the residence halls.

　　Areas of focus include responsibility for:

　　supervision of six live-in professional staff (assistant/area directors) and indirect supervision of approximately 70 Community leaders;leadership of Community Leader recruitment, selection, and supervision, and coordinates professional and student staff training;oversight for residential life student and professional staff on-call rotations;effective and accurate communication with a broad range of constituents about residential life;effective management of conflict mediation and resolution with student and parent concerns;partnering with Office of Administrative Advising, Counseling & Psychological Services, Campus Safety and others in support of students in crisis work and wellness intervention;providing support for a wide range of housing-related services outside of the Fall and Spring semesters (i.e. summer housing, reunion, late stay/early arrival);collaborating with Dean of Student Conduct office, Shaw Wellness Center, and Campus Safety in support of effective adjudication of administrative student conduct hearings by Residential Life live-in staff;adjudicating appeals in the student conduct hearing process for first level student conduct cases in conjunction with the Dean of Student Conduct;further developing and executing departmental assessment plan and overseeing assessment of residential education initiatives;effectively providing oversight of student staff programming and allocation of funds;effectively providing oversight for interest house programming board in coordination of programming and allocation of funds through co-advisors;contributing to website content on residential life departmental site;effectively supporting the department office and processes (i.e., opening and closing of student residential facilities);assessing and making appropriate judgments in cases of emergencies;responding to and managing student crisis situations;serving, with Director, as essential staff in the event of a campus emergency in the University's Emergency Operations Center;as required, serving in residential life professional staff on-call rotation and providing second-level support for live-in staff serving on call; andother projects and duties as assigned.

　　As part of this role, the incumbent is also responsible for the following:

　　acting on behalf of the director in the director's absence;effective financial management of assigned budgets;effective development of and contribution to University policy related to assigned areas; andas required, may be responsible for providing effective advice, counsel, and leadership on University committees.

　　This position has been designated as a Campus Security Authority (CSA), in accordance with the federal statutory requirements of the Jeanne Clery Act. CSAs are required to and responsible for reporting allegations of crimes they receive from students and employees to the Campus Safety Department.

　　Technical Competencies

　　Student Development

　　Demonstrated knowledge of and ability to consistently apply student development theory in the creation and development of programs as well as in advising responsibilities. Knowledge of best practices and ability to consistently apply these practices in advising responsibilities. Demonstrated ability to consistently identify and recognize legal and ethical principles of the profession.

　　Advising

　　Demonstrated ability to consistently apply culturally appropriate advising, helping and coaching techniques while also recognizing the uniqueness of every individual. Demonstrated ability to accurately and consistently maintain confidentiality. Demonstrated ability to consistently follow crises response protocol and consistently make appropriate decisions to initiate crises intervention responses.

　　Residential Facilities

　　Demonstrated expertise in building management sufficient to avoid material consequences across multiple facilities. Demonstrated knowledge of occupancy planning and methods.

　　Customer Service

　　Demonstrated ability to set and manage/monitor the customer service standards for operational support for residential housing. Ability to set and model customer service/problem solving support around timeliness, reliability and accuracy. Ability to identify needs for improvement and implement changes.

　　Operations Management:

　　Expertise in managing financial, technical, facilities, and human resources across assigned areas. Expertise in developing and delivering effective communications about the function with a broad range of campus partners. Knowledge of data and systems sufficient to identify meet operational needs. Demonstrated ability to develop and apply policies, protocols, and workflows to support operational performance of department and functions within University guidelines.

　　Records & Technology Management

　　Demonstrated expertise of interrelationships between all key residential housing data sets and relevant systems. Demonstrated ability to provide direction to design and use of residential data and information. Demonstrated understanding and knowledge of residential records and protocols. Sufficient knowledge of technical systems and departmental needs to securely administer systems.

　　Managerial Skills

　　Demonstrated knowledge of Colgate managerial processes and requirements, to include:

　　Demonstrated ability to fairly and accurately assess employee performance in accordance with university practices. Demonstrated understanding of federal and state regulations, as they apply to the university policies and guidelines related to human resource s sufficient to effectively select new employees, recommend pay actions, determine employment status and initiate or approve employee changes in status.

　　Behavioral Competencies

　　Personal Accountability for Results

　　Takes responsibility for decisions, performance, and outcomes; behaves in a responsible manner with a positive attitude; shows self-awareness and openness to feedback.

　　Effective Communication

　　Demonstrates effective written and oral communication skills; shares information and seeks input from others; adapts communication to diverse audiences; protects private and confidential information.

　　Problem Solving and Decision Making

　　Analyzes and prioritizes situations to identify and solve problems; generates solutions to improve efficiency and quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, and timely decisions.

　　Change Management

　　Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long-term direction of the university and can relate this to departmental area; adapts to new methodologies; identifies and acts on areas where change is appropriate.

　　Leadership and Teamwork

　　Applies skills and knowledge to provide a climate to achieve departmental and organizational success; balances individual and department goals; helps others perform at their best; builds productive relationships to enhance individual and organizational effectiveness; treats others with respect; resolves conflicts among team members.

　　Creativity and Innovation

　　Generates, explores, encourages, and implements innovative ways of creating strategic value for the university, division, department, and individual level; critically assesses the effectiveness of new initiatives.

　　Diversity and Inclusion

　　Demonstrates respect for people and their differences; understands the benefits of a diverse workforce; earns the trust and respect of others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity within our community.

　　Sustainability

　　Understands the impact of decision making and personal behavior in achieving the university's commitment to a sustainable and carbon-neutral campus; supports and advances the university's sustainability initiatives; influences others to use sustainable practices.

　　Requirements

　　Professional Experience/ Qualifications A minimum of three years of related experience is required.Experience supervising graduate or professional level staff required.Must be knowledgeable and committed to the integration of educational priorities and learning goals into residential programming with meaningful outcomes.Demonstrated knowledge of student development theory in the creation and development of programs as well as in advising responsibilities.Demonstrated ability to consistently apply culturally appropriate advising, helping and coaching techniques while also recognizing the uniqueness of each individual.Demonstrated ability to use problem solving and analytical skills in challenging or crisis situations to produce balanced and positive outcomes.Demonstrated strong written and verbal communication skills, including experience mediating conflict in and related to residential learning environments.Demonstrated ability to create and maintain productive and collegial working relationships with a diverse group of faculty, staff, students and visitors.

　　Preferred Qualifications Experience developing and/or working within a residential curriculum model is a plus.Experience supervising graduate or professional level staff is preferred.

　　Education

　　A minimum of a Master's degree in Higher Education and Student Affairs Administration or related field, or a combination of a Bachelor's degree and relevant work experience is required.

　　Certifications

　　Physical Requirements

　　Other Information

　　The associate director of residential life is a full time, live-on, 12-month leadership position reporting to the director of residential life.

　　Posting Detail Information

　　Requisition Number 2023S075Posting

　　Temporary No

　　Work Schedule

　　Job Open Date 10/11/2023

　　Job Close Date

　　Open Until Filled Yes

　　Special Instructions Summary

　　EEO Statement

　　It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation, gender identity or expression, genetic information, being or having been victims of domestic violence or stalking, familial status, or any other categories covered by law. Colgate is an Equal Opportunity/Affirmative Action employer. Candidates from historically underrepresented groups, women, persons with disabilities, and protected veterans are encouraged to apply.

　　Clery Act

　　CAMPUS CRIME REPORTING AND STATISTICS

　　The Department of Campus Safety will provide upon request a copy of Colgate's Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. You may access the report from the Clery Compliance web page at: https://www.colgate.edu/about/offices-centers-institutes/dean-college/campus-safety-staff/clery-compliance. Printed copies of this report may be obtained upon request from the Department of Campus Safety via e-mail at [email protected].