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(USA) Treatment Coordinator - WM Health - Dental Front Office
(USA) Treatment Coordinator - WM Health - Dental Front Office-November 2024
Chicago
Nov 6, 2025
ABOUT WALMART
At Walmart, we save people money so they can live better.
10,000+ employees
Consumer Goods & Services, Technology
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About (USA) Treatment Coordinator - WM Health - Dental Front Office

  Position Summary...

  What you'll do...

  Walmart, the Fortune #1 Company and the Nation's largest private employer, is helping people save money and live better - and healthier lives. Walmart strives to be a center of wellbeing in the communities we serve, and we have a unique opportunity to provide access to affordable healthcare to millions of people. We need passionate healthcare professionals to help us achieve our mission.

  Conducts patient interviews to understand the patient's oral health histories, concerns, and objectives; explaining treatment plans to patients; addressing patient concerns and answering patient questions; assisting patients in treatment priorities; and establishing plans for scheduling and payments.Conducts financial consultations with new and existing patients when new treatment plans are presented; understanding the practice policies on working with dental benefit plans; and educating patients on available dental benefits.Introduces new patients to the practice by reviewing health histories, explaining dental examinations, and describing other features about the practice (for example, technology, integrated medicine, extended hours/days, transparent pricing).Greets and checks patients in and out before and after treatment; answering incoming calls (for example, new patient calls, emergency calls, appointment scheduling requests, records requests, patient follow ups).Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities.Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.

  Join our community:

  We offer a competitive package including salary, annual bonus potential, and more!

  The transformation Walmart is making to the way health care is delivered at affordable, transparent pricing will impact individuals and communities for years to come - this is a chance to be part of something special! The opportunities presented by applying our resources and commitment to an area like H&W is limitless ... impacting the lives of consumers ... saving them money and helping them live better. You really can make a difference!

  #LI-GH1

   Minimum Qualifications...

  Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

  1 year Front Office Dental experience

  Knowledge and experience with dental treatment plans and insurance requirements

   Preferred Qualifications...

  Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

  Dentrix

   Primary Location...

  4650 W NORTH AVE, CHICAGO, IL 60639-4611, United States of America

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