Salary Range: $37.93/hour - $44.62/hour

　　Job Summary:

　　Resolves independent problems for local/national quality control of timekeeping systems (e.g., KP TIME System) by leading work conducted alongside HR, Payroll, and other cross-functional groups across levels of the organization to resolve barriers that separate payments. Requests, generates, and analyzes various independent issues or data to resolve a wide range of complex issues by planning the effective development and implementation of reviews and analysis. Ensures quality assurance for several independent daily operations by ensuring the timely communication of newly established business processes to clients and providing analytical research and program development for the system and sharing the general outcome upon completion. Ensures that clients have current and accurate documentation (e.g., KRONOS timekeeping and payroll related materials) by applying strategies and concepts to determine an appropriate course of action. Conducts timekeeping and absence audit enterprise-wide to perform system and timecard audits for client areas. Resolves escalated customer inquiries with first call solutions by broadly applying human resources (HR) knowledge, contract knowledge, judgment, and initiative while serving as the center of excellence specialist for National Payroll Services and KRONOS support teams regarding customer issues.

　　Essential Responsibilities:

　　Recommends developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; provides team members with feedback; and mentors and coaches to drive performance improvement. Pursues professional growth; provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Implements, adapts, and stays up to date with organizational change, challenges, feedback, best practices and processes. Fosters open dialogue, supports, mentors, engages, and motivates team members on collaboration. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope.

　　Supervises and coordinates daily activities of designated work team or unit by monitoring the execution and completion of tactical action items and work assignments; ensures all policies and procedures are followed. Aligns team efforts and standards, and measures progress in achieving results; determines and carries out processes and methodologies; resolves escalated issues as appropriate. Develops work plans to meet business priorities and deadlines; coordinates, obtains and distributes resources. Removes obstacles that impact performance; identifies and recommends improvement opportunities; influences teams to execute in alignment with operational objectives.

　　Resolves independent problems for local/national quality control of timekeeping systems (i.e., HRconnect Absence, KP TIME, and KRONOS Timekeeping System) by: leads work conducted alongside HR, Payroll, and other cross-functional groups across levels of the organization to resolve barriers that separate payments; validating, testing, and enhancing systems as well as approving data for the final time card in the TIME system from the paper TIME forms submitted with judgment and discretion; collaborating with other supervisors and managers and/or providing direction to determine an appropriate course of action to address Timekeeping and Absence Management irregularities across the enterprise; and widely applying strategies and concepts to support the liaison for internal sources regarding Timekeeping and Absence Management as a whole (e.g., Family Medical Leave Act/Leave of Absence [FMLA/LOA]) timecard coding and pay discrepancies as needed.

　　Requests, generates, and analyzes various independent issues or data to resolve a wide range of complex issues by: planning the effective development and implementation of reviews and analysis; and widely applying strategies and concepts to create reports for timekeepers to analyze and help their managers make informed corrective decisions if necessary (e.g., grievance resolution).

　　Ensures quality assurance for several independent daily operations by: ensuring the timely communication of newly established business processes and/or pay practice updates to clients as well as ensuring that the right users have access to the correct Timekeeping and Absence Management system; providing analytical research and program development for the system and sharing the general outcome upon completion; reviewing internal system controls while widely applying strategies and concepts to ensure that SOX and compliance controls are met; and determining an appropriate course of action to comply with contract agreements, pay practice standards, and union agreements as established by Labor Relations.

　　Ensures that clients have current and accurate documentation (i.e., HRconnect Absence, KP TIME, and KRONOS Timekeeping System timekeeping and payroll related materials) by: widely applying strategies and concepts to determine an appropriate course of action.

　　Conducts timekeeping and absence audit enterprise-wide by: planning and scheduling to ensure the timely completion of audit processes with limited direction; widely applying strategies and concepts to perform periodic system and timecard audits for client areas; and developing solutions to reconcile a wide range of complex HRconnect Absence, KP TIME, and KRONOS Timekeeping System and payroll audits to ensure that employees are receiving adequate pay.

　　Resolves escalated customer inquiries with first call solutions by: broadly applying human resources (HR) knowledge, contract knowledge, judgment, and initiative and widely applying strategies and concepts; serving as center of excellence specialist for National Payroll Services and HRconnect Absence, KP TIME, and KRONOS Timekeeping System support teams regarding customer issues and independently ensuring that service standards are met and that the general outcome is shared upon completion; and determining an appropriate course of action for how to provide ongoing education and information to customers and HR services as needed.

　　Minimum Qualifications:

　　Minimum one (1) year of experience in a leadership role with or without direct reports.

　　Bachelors degree in Business Administration or related field AND Minimum four (4) years of experience in timekeeping, an administrative environment or a directly related field OR Minimum seven (7) years of experience in timekeeping, an administrative environment or a directly related field.

　　Additional Requirements:

　　Knowledge, Skills, and Abilities (KSAs): Information Gathering; Written Communication; Content Development; Applied Data Analysis; Reporting Tools; Accounting; Employee/Labor Relations; Conflict Resolution; Interpersonal Skills; Agile Methodologies; Time Management; Service Focus; Computer Literacy; Adaptability; KP TIME System

　　COMPANY: KAISER

　　TITLE: Supervisor, Timekeeping

　　LOCATION: Denver, Colorado

　　REQNUMBER: 1251518

　　External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.