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Officer, KYC Operations Intermediate Analyst, Operations
Officer, KYC Operations Intermediate Analyst, Operations-February 2024
Chiyoda
Feb 11, 2026
About Officer, KYC Operations Intermediate Analyst, Operations

The KYC Operations Intermediate Analyst is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

In this role, you’re expected to:

Create client profile for new to bank onboarding

Complete KYC records with accurate client information and documentation in a timely manner

Ensure information and documentation complies with local regulation and Citi standards

Update KYC forms and client profiles according to policy and regulatory requirements

Follow up with clients to ensure information is received on time

Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due

Has the ability to operate with a limited level of direct supervision.

Can exercise independence of judgement and autonomy.

Acts as SME to senior stakeholders and /or other team members.

Responsible for various aspects of risk and control, include but are not limited to Information Security, Continuation of Business and Records Management

Conduct analysis of risk and associated controls to identify root cause and collaborate with peers and management to report findings with solutions to mitigate risk/control issues

Provide support to business managers and product staff

Partner with peers and management on various activities, including developing and executing business plans within area of responsibility, developing compliance guidelines and completing monthly, quarterly, and other periodic risk control reporting to be used for various forums

Interface with internal and external teams to provide guidance and subject matter expertise, as needed

Interface with Internal Audit (IA) and external audit to provide input on situations that create risk and legal liabilities for Citi

Oversee situations that create risk and legal liabilities for Citi

Has the ability to operate with a limited level of direct supervision.

Can exercise independence of judgement and autonomy.

Acts as SME to senior stakeholders and /or other team members.

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Perform all other duties and tasks as assigned from time to time.

As a successful candidate, you’d ideally have the following skills and exposure:

2-5 years of relevant experience

Proven ability to make effective and timely decisions

Consistently able to anticipate and respond to customer/business needs

Demonstrated ability to build and cultivate partnerships across business regions

Experience in banking operations, preferably in the client account opening and pre-requirements process

Language Skills: Japanese Business, English Sufficient

Communication skills

Education:

Bachelor's degree/University degree or equivalent experienceTake the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job Family Group:

Compliance and Control

Job Family:

Business KYC

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the "EEO is the Law " poster. View the EEO is the Law Supplement .

View the EEO Policy Statement .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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