About us @Symphony
We’ve spent the last 9 years building the financial markets largest, most trusted communication network. Over 500 market participants across the buy-side, sell-side, securities servicing, and beyond. Over half a million users from trading desks to operations and custody teams interacting securely and in real-time on Symphony.
But that was only chapter one. We’re now using our technology foundation to accelerate far beyond secure collaboration to become the standard connective layer that enables more efficient and automated workflows across the industry to bring the future to financial markets.
The opportunity and our ambition are huge. But we need passionate, dedicated individuals to get there. At Symphony we work hard and fast. Our unique blend of technology and financial services makes it an environment you won't get elsewhere.
Position Overview:
We're seeking an enthusiastic and detail-oriented Professional Services Intern to join our team. This internship will provide you with hands-on exposure to various aspects of professional services in the fintech sector, including client support, solution implementation, and project management.
Key Responsibilities:
Collaborate with the professional services team to assist clients with the implementation of our solutions. Participate in client onboarding and provide training and support to ensure successful adoption of our products. Assist in the management of client projects, including project planning, tracking, and reporting. Work closely with cross-functional teams to gather client requirements and provide feedback to product development teams. Contribute to the development of training materials and documentation for clients. Assist in troubleshooting and resolving client issues and inquiries in a timely manner. Contribute to process improvement initiatives within the professional services department.
Qualifications:
Enrolled in a degree program related to Finance, Business, Technology, or a related field. Strong analytical and problem-solving skills. Excellent written and verbal communication skills. An interest in fintech solutions and a desire to learn about financial technology. Prior coursework or experience in fintech, finance, or related areas is advantageous. Ability to work effectively both independently and in a team. Strong organizational skills and attention to detail.
Benefits:
Gain practical experience in fintech solutions, client support, and project management. Learn about financial technology, professional services processes, and client interactions. Receive mentorship and guidance from experienced professionals in the fintech industry. Develop skills in communication, critical thinking, and problem-solving. Networking opportunities within the company and the fintech sector.
Join us for an enriching internship where you can play a pivotal role in delivering fintech solutions and services to our clients. Apply now and be part of our dedicated professional services team!