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Strategic Customer Sales Manager
Strategic Customer Sales Manager-December 2024
Dover
Dec 9, 2025
About Strategic Customer Sales Manager

  Strategic Customer Sales Manager - 2406163650W

  Description

  NeuWave Medical, a division of Ethicon US LLC, within the Johnson & Johnson Family of Companies, is recruiting for a Strategic Customer Sales Manager .

  NeuWave Medical®, founded by physicians and scientists, created the first intelligent ablation system and the only system that has it all. The versatile probe portfolio with multi-probe synchronized energy delivery allows physicians to tailor ablations. In addition, the 17 gauge Precision™ PR probe is the only probe available with distal energy control. The unique computer controlled system now includes Ablation Confirmation™ software, offering the only integrated in-procedure confirmation to evaluate the technical success of your procedure.

  If you want to work with a dynamic team in a fast-paced, exciting and highly collaborative environment focused on delivering market-leading innovations worldwide, we invite you to learn more about the NeuWave Team and our Johnson & Johnson Family of Companies. Our therapies touch the lives of millions of patients every year and our robust and innovative pipeline continues to deliver on the promise of impacting even more patient lives. Be part of a growing organization that is focused on providing exciting opportunities for employees to expand their knowledge, skills and experience to help ensure continued career growth and development. Our commitment to developing our leaders is unwavering. Our investment in people, technology, and innovation make us one of the best places to work within one of the most admired corporations in the world.

  The Strategic Customer Sales Manager, SCSM, is accountable for leading the overall management of sales strategies, activities, operations, and budgets associated with driving sales for the organization in a strategically aligned customer base. As part of this dynamic team with market leading microwave ablation technology, this candidate would lead sales activities that would result in customer and patient satisfaction while exceeding the sales goals and objectives.

  The duties for this role include implementing and driving selling strategies and strategic sales plans which will help achieve overall NeuWave sales goals and objectives.

  Lead and evolve a Virtual Case Coverage customer solution. Complete an internal and external communication strategy expanding the value of this customer engagement model.

  Direct customer contracting strategy for national health system agreements. Partner with Contract Management, Regional Sales Managers, National Sales Director, and Marketing to implement best practice improvements in Contract Execution within White Space and Field Sales aligned accounts.

  The ability to demonstrate product and procedural knowledge, clinical and procedure excellence, product expertise and new product introduction experience.

  The ability to Recruit, hire, and retain a team of professional and successful Clinical Specialists.

  Provide ongoing performance management, coaching, and development of direct reports. Drive business results by working closely with field sales team to set and achieve territory objectives, while driving patient care and customer satisfaction.

  Possess and demonstrate an understanding of the changing market dynamics in healthcare, industry trends, customer segmentation, customer data knowledge and buying process.

  Responsible for sales, growth, and income targets to improve gross profits, profitability, asset management, and budget management.

  Manage business expenses with fiscal responsibility. Leverage potential opportunities and apply resources to drive collaboration toward innovative solutions. Know and follow all laws and policies that apply to one’s job, and maintain the highest levels of professionalism, ethics, and compliance.

  Accountable for fostering both internal & external relationships and partnerships with cross functional partners including Marketing, Professional Education, Commercial Operations, Health Economics and Market Access as well as key executive, economic and clinical decision makers across the IDNs to drive business growth and share of mind.

  Diligently participate in our compliance program-related activities as denoted by your supervisor or our Chief Compliance Officer. Promote and nurture the highest standards of professionalism, ethics, and compliance, and actively support our compliance program-related initiatives, programs, trainings, and activities. Follow all applicable laws and regulations relating to NeuWave business activities and Policies and Procedures of the Health Care Compliance Program and Johnson and Johnson Business Code of Conduct.

  Qualifications

  Bachelor’s Degree is required.

  A valid driver's license issued in one of the 50 United States is required.

  The ability to travel (by automobile or air, day drips and overnight stays) more than 25% of the time is required.

  Minimum of 7 years of sales/clinical experience in the medical device industry required.

  Demonstrative consistent, successful sales achievement is preferred.

  The anticipated base pay range for this position is $112,000 - $179,400

  This position is eligible for a company car through the Company’s FLEET program.

  Johnson & Johnson is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

  For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.

  Johnson & Johnson values diversity and inclusion. We are committed to building diverse teams that reflect both the patients and the partners we support. We strive to create an inclusive work environment where our people feel at home and are given the space to realize their full potential. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

  This job posting is anticipated to close on [1/31/2024]. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.

  Primary Location NA-United States

  Organization Ethicon US, LLC (6040)

  Job Function Clinical Sales - Hospital/Hospital Systems (Commission)

  Req ID: 2406163650W

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