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Paramedic-Access Center
Paramedic-Access Center-November 2024
St. Paul
Nov 14, 2025
About Paramedic-Access Center

  Regions is seeking a Paramedic to work in our MRCC department. Various shifts and FTE's available. The Paramedic will be the initial contact for all Medical Resource Control Center (MRCC) calls from ambulance services within the metro area, greater Minnesota and Western Wisconsin. The paramedic will use multiple communication tools to communicate with different medical agencies and will provide quality assurance for the Regions Hospital EMS program, identifying areas for quality improvement. As a paramedic for MRCC, you will be the initial point of contact for critical admissions such as Cath Lab activations, Trauma Team Activations and Acute Stroke admissions. MRCC staff will have a vital role in the management of a Multiple Casualty Incidents and gathering information needing to be passed on to participating agencies. HealthPartners Direct access center is responsible for the 24/7 coordination of hospital direct admissions, transfers, specialty consultation and patient logistics across the system, creating timely access to care for patients within and outside of HealthPartners. It is a critical function to support access to hospital care, specialty services and system growth strategies. The HealthPartners Direct access center team works with multiple disciplines, departments and hospital operational leaders to ensure optimal patient flow across the system, operationalizing reliable workflows and clinical standards to guide appropriate patient placement. The paramedic will support the intake of HealthPartners Direct (HPD) admissions, transfers and consultations, and facilitating provider-provider hand-offs. Paramedics will interact frequently with HealthPartners providers from clinics and hospitals as well as providers from external organizations seeking services for admission, ED-ED transfer or specialty consultation. Work Schedule: Various hours and shifts available. Required Qualifications: Two years as a paramedic responding to 911 calls required. Preferred Qualifications: Completion of accredited Paramedic program preferred. Five years as a paramedic responding to 911 calls is preferred. Previous EMS communications experience or EMS teaching experience preferred. Current employment with an East Metro Advanced Life Support ambulance services desired. Current State of MN certification as a paramedic, Current ACLS certification. Benefits: Regions Hospital offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. Benefits take effect first day of employment. We offer an on-site employee fitness center, an on-site physical therapy clinic for employees as well as on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions Hospital is a qualified non-profit employer under the federal Public Service Laon Forgiveness program. Regions is also proud to be a Yellow Ribbon Company. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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