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Maintenance Technician
Maintenance Technician-November 2024
West Memphis
Nov 28, 2025
About Maintenance Technician

  Overview

  Under minimal supervision, the Maintenance Technician supports individual retail and wholesale locations by troubleshooting, repairing and performing preventive maintenance services pertaining to malfunctioning and broken convenience store equipment.

  Responsibilities

  Prioritizes work schedule to minimize retail operation downtime based on daily work orders received via email, text, phone, and the automated dispatch system.

  Maintains safe and clean work environment by complying with procedures, rules, and regulations.

  Inspects and fixes malfunctioning convenience store equipment which includes determining and rectifying the root cause by utilizing general departmental guidelines, personal knowledge, equipment manuals and other devices,

  Appends, resolves, and closes each service call through the dispatch system.

  Repairs or replaces defective parts utilizing inventory maintained in service vehicle.

  Utilizes warehouse and local store accounts to obtain parts as needed.

  Contacts Maintenance Dispatcher and Supervisor when problems require outside contractor assistance, is a re-occurring event, or parts needed that can’t be obtained locally and are required to be ordered.

  Provides troubleshooting help and analysis of equipment by inspecting and diagnosing possible causes. Notifies appropriate personnel regarding estimated time frame for repair. Consults with supervisor for major repairs.

  Follows up to ensure affected systems are still functional after previous repair or preventative maintenance was performed.

  Carries an emergency cell phone and responds to all calls within the dispatch system’s prescribed time frame.

  Prepares and completes a work order document for each dispatched call.

  Ensures all repairs are performed effectively and efficiently by accurately defining the issues, writing clear scopes of the work, and analyzing bids before implementing the final resolution.

  Performs other duties or tasks as it relates to the job that may be assigned.

  Performs routine store maintenance which includes painting and general repairs.

  Qualifications

  21 years of age or older

  Valid Driver’s License

  Access to a car or other motorized vehicle

  Liability insurance on such vehicle

  Good driving record as daily travel is required

  High School diploma, GED, or previous experience

  Ability to work overtime, nights, weekends and holidays.

  Ability to read, write, speak, and understand English

  Detail oriented

  Time management skills

  Must have knowledge in general repairs of plumbing, electrical, food service equipment, fueling equipment and building repairs.

  Any Fuel/POS systems, HVAC/Refrigeration, Electrical, Plumbing experience is a plus.

  Equal Opportunity EmployerGPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.

  This Organization Participates in E-Verify

  https://gpminvestments.com/wp-content/uploads/2023/09/federal-e-verify-participation-poster-es.pdf.pdf

  Requisition ID 2024-204031

  Brand GPM Investments, LLC

  Position Type Full-Time

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