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Human Resources Manager- The Franklin Institute
Human Resources Manager- The Franklin Institute-November 2024
Philadelphia
Nov 2, 2025
About Human Resources Manager- The Franklin Institute

  Levy Sector

  Salary: 55,000-60,000

  Other Forms of Compensation:

  Pay Grade: 11

  Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

  About Levy

  The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

  Job Summary

  As a Human Resources Manager, you will be responsible for overseeing the recruitment, training and engagement of the People who create unforgettable guest experiences. The ideal candidate will be an experienced and dynamic Human Resources professional. They will be both a subject matter expert and strategic Human Resources business partner - able to influence at all levels of the business.

  Detailed Responsibilities

  Developing and implementing recruitment/staffing plans for the location in partnership with managers

  Serve as the ‘voice of the people’ in all senior leadership discussions

  Ensuring all Levy and legal standards, such as I9 documents, are completed in a timely manner

  Conducting regular audits to verify compliance with policies and procedures

  Manages workforce planning to build capability and optimize performance

  Develops, implements, and supports a retention strategy for a specific partner

  Overseeing onboarding and orientation training for new team members

  Leading efforts around employee engagement and retention at the location

  Coaches team managers to understand business information and the key performance levers

  Drives incremental improvements to performance using robust analysis and benchmarking

  Developing and implementing recruitment/staffing plans for the location in partnership with managers

  Overseeing the timely and accurate completion of all team member timesheets in our ‘MyStaff’ system

  Ensuring efficient and welcoming employee check-in experience

  Partnering with the location leadership team to develop and deploy an employee engagement action plan

  Overseeing employee investigation and progressive discipline procedures

  Moves between strategic and operational thinking to execute strategy

  Where applicable, acting as the primary point of contact for union representatives

  Where applicable, educating and supporting managers in understanding and adhering to the location Collective Bargaining Agreement

  Ensuring all team member information is accurate and up to date within the location HRIS system

  Ensuring the timely processing of all unemployment claims

  Plans the team’s activity to deliver against medium-term objectives

  Managing team member ‘Speak Up’ and Grievance complaints

  Ensuring timely completion of all mandatory/compliance-related training, e.g. Preventing Workplace Harassment

  Working with location leadership to define management succession plan and development

  Partnering with department leaders top optimize flexible labor scheduling

  Works in partnership with the Compass Strategic Alliance Group to manage the contract retention

  Contributes to sales activity for existing or new partners (e.g. supporting proposals, bids, presentations)

  Supporting managers in completing employee investigations and corrective actions processes

  Analyze performance data across multiple units to look for operational efficiencies

  Evaluates/audits working practices to manage risks and drive compliance

  Shapes and manages change and improvement programs

  Attend manager meetings to support the overall management and governance of the location

  Delivering ongoing training and development to the on-site management team

  Partner with the location/partner HR team to develop joint strategies where appropriate

  Other duties and responsibilities as assigned

  Skills and Experience

  Experience in a Human Resources role is preferred

  Experience leading remote teams is preferred

  Experience managing large scale projects

  High level of computer literacy

  Passion for hospitality, food, and retail

  Excellent interpersonal and stakeholder management skills

  Curious about Life at Levy? Check it out: Levy Culture (http://www.levyrestaurants.com/our-culture/)

  Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

  Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

  Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

  We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

  Applications are accepted on an ongoing basis.

  At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

  Medical

  Dental

  Vision

  Life Insurance/ AD

  Disability Insurance

  Retirement Plan

  Flexible Time Off Plan

  Holiday Time Off (varies by site/state)

  Associate Shopping Program

  Health and Wellness Programs

  Discount Marketplace

  Identity Theft Protection

  Pet Insurance

  Commuter Benefits

  Employee Assistance Program

  Flexible Spending Accounts (FSAs)

  Levy maintains a drug-free workplace.

  Req ID: 1268681

  Levy Sector

  [[Cust_clntAcName]]

  JENNIFER COOPER

  [[req_classification]]

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