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Educator Support Specialist

Educator Support Specialist-November 2024

Piscataway

Nov 1, 2025

About Educator Support Specialist

　　Position Details

　　Position Information

Recruitment/Posting Title	Educator Support Specialist
Job Category	Staff & Executive - Healthcare - Administrative Services
Department	UBHC-Access Center
Overview	Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school.Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.
Posting Summary	Rutgers The State University is seeking an Educator Support Specialist in the Access Center AID NJEA/RING NEA - Corporate of Rutgers University Behavioral Healthcare.The Primary purpose of the Educator Support Specialist is to provide confidential telephonic support and counseling in support of the AID NJEA/RING NEA mission. Receives telephonic requests for these services, is consumer-friendly, demonstrates counseling skills, and is knowledgeable in education issues. Enters relevant data into the unit's information system.Among the key duties of this position are the following: As part of the AID NJEA/RING NEA team, actively participates in ensuring that telephone calls/requests are handled in an effective and consumer-friendly manner. Promptly answers the AID NJEA/RING NEA telephone; makes every effort to respond within three rings. Responds to telephone contacts with callers in an appropriately courteous, helpful fashion. Responds to telephone referrals, inquiries, and other contacts with professionals, outside agencies, and other parties in a professional and cordial manner. Assesses telephone service calls/requests and responds in accordance with prescribed AID NJEA/RING NEA procedures. Maintains comprehensive and up-to-date knowledge of resources and referral sources. Demonstrates a broad knowledge of the population served.
Position Status	Per Diem
Hours Per Week
Daily Work Shift	Rotating
Work Arrangement
FLSA	Nonexempt
Grade	99H
Position Salary	$28.00 per hour
Annual Minimum Salary	0.00
Annual Mid Range Salary	0.00
Annual Maximum Salary	0.00
Standard Hours	1.00
Union Description	Hourly Employees
Payroll Designation	PeopleSoft
Benefits	Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to . Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	NOT ELIGIBLE

　　Qualifications

Minimum Education and Experience	Bachelor's Degree in education, counseling or related field. Two (2) years of teaching or school/educational experience. Additional related experience can be substituted for the Bachelor's Degree.
Certifications/Licenses
Required Knowledge, Skills, and Abilities	Candidate will successfully complete the UBHC internal training program.
Preferred Qualifications	Some counseling experience or training preferred.
Equipment Utilized
Physical Demands and Work Environment	Physical Demands: Position requires frequent prolonged sitting. Ability to use computer for long periods of time. Hearing is essential. Ability to speak clearly is required. Work Environment: Handles phone requests under time and decision-making pressure. Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting.
Special Conditions

　　Posting Details

Posting Number	23ST3262
Posting Open Date	12/05/2023
Special Instructions to Applicants
Regional Campus	Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus	Piscataway (RBHS)
City	Remote
State	NJ
Location Details

　　Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings.

　　Immunization Requirements Under Policy 60.1.35 , Rutgers University requires all prospective employees to provide proof that they are vaccinated against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Rutgers University may require certain prospective employees to receive an updated (bivalent) vaccine dose. Under Policy 100.3.1 , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

　　Affirmative Action/Equal Employment Opportunity Statement It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, p regnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address:

　　It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, p regnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

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