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Director Application Services
Director Application Services-December 2024
Chattanooga
Dec 9, 2025
About Director Application Services

  Directs all activities and initiatives related to application services for an entire organization or for major clients.

  Job Description:

  Job Responsibilities

  Maintaining relationships with clients; communicating with IT and business management. Monitoring prompt response and support for technical issues.Ensuring high standards and quality of technical work. Directing reviews of tools and technologies for improving performance and reducing costs.Directing, motivating, developing and managing the performance of the management team and key staff.Directing and managing the delivery of large or complex application development projects. Defining strategies and client needs focused on technology development.Job Qualifications

  Education

  Bachelor's Degree in a Computer Sciences related field or equivalent work experienceExperience

  10 years - Experience in Information Technology required1 year - Experience with process improvement or process reengineering required1 year - Strong knowledge of software/system testing metrics, best practices, and methodologies (manual and automated)5 years - Experience in a leadership/management role required1 year - Experience with large scale projects1 year - Experience in budget administration requiredSkills\Certifications

  Ability to comprehend technical instructions and explain/breakdown problems and issuesAbility to conceive and deliver innovative solutionsPossess interviewing and hiring skillsGood interpersonal skills and teamwork ethicStrong analytical skillsSuperior interpersonal, client relations and problem-solving skillsDemonstrated competency in strategic thinking, with strong abilities in relationship managementAbility to design business processes and align systems to support customer needsJob Specific Requirements:

  Preferred Qualifications:

  Vendor Management Experience and ability to hold vendors accountable for SLA’sConfident and effective communicator and influencer with business and technical groupsPreferred Skills:

  Number of Openings Available:

  1

  Worker Type:

  Employee

  Worker Sub-Type:

  Employee

  Company:

  BCBST BlueCross BlueShield of Tennessee, Inc.

  Applying for this job indicates your acknowledgement and understanding of the following statements:

  BCBST is an Equal Opportunity employer (EEO), and all employees and applicants will be entitled to equal employment opportunities when employment decisions are made. BCBST will take affirmative action to recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

  Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

  BCBST's EEO Policies/Notices (https://www.bcbst.com/docs/equal-employment-opportunity.pdf)

  BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

  Tobacco-Free Hiring Statement

  To further our mission of peace of mind through better health, effective 2017, BlueCross BlueShield of Tennessee and its subsidiaries no longer hire individuals who use tobacco or nicotine products (including but not limited to cigarettes, cigars, pipe tobacco, snuff, chewing tobacco, gum, patch, lozenges and electronic or smokeless cigarettes) in any form in Tennessee and where state law permits. A tobacco or nicotine free hiring practice is part of an effort to combat serious diseases, as well as to promote health and wellness for our employees and our community. All offers of employment will be contingent upon passing a background check which includes an illegal drug and tobacco/nicotine test. An individual whose post offer screening result is positive for illegal drugs or tobacco/nicotineand/or whose background check is verified to be unsatisfactory, will be disqualified from employment, the job offer will be withdrawn, and they may be disqualified from applying for employment for six (6) months from the date of the post offer screening results.

  Resources to help individuals discontinue the use of tobacco/nicotine products include smokefree.gov or 1-800-QUIT-NOW.

  About Us

  As Tennessee's largest health benefit plan company, we've been helping Tennesseans find their own unique paths to good health for over 65 years. More than that, we're your neighbors and friends – fellow Tennesseans with deep roots of caring tradition, a focused approach to physical, financial and community good health for today, and a bright outlook for an even healthier tomorrow.

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