Roles Purpose

　　Responsible for the QC production, data investigations and resolutions of client inquiries for the assigned ANZ commercial products/offerings

　　Communicates findings and provides recommendations arising from data validations conducted during QC production and query investigation for both internal and external Clients.

　　Develops and implements additional quality control/assurance system to further improve data integrity.

　　Job Responsibilities

　　Responsible for timely completion of all QC-related production deliverables including the off-cycle reports and other relevant tasks

　　Conduct various checks to capture any data anomaly prior to the release of client reports.

　　Investigate and resolve data client queries daily using IQVIA tools and applications

　　Ensure the data quality by identifying process-related and data supply errors and by making the appropriate corrective actions

　　Maintain the data quality by analyzing various reports that generate transactions which have potential issues

　　Improve the data quality by conducting more in-depth data review of recurring issues and/or data exceptions and by proposing a corrective action to resolve the issue

　　Perform ad-hoc analysis whenever assigned

　　Update existing documentations whenever necessary

　　Contribute on identifying process improvement opportunities

　　Participate on meetings and/or represent the team on selected meetings whenever assigned.

　　Provides impact analysis of identified data corrections

　　Minimum Education, Experience, & Specialized Knowledge Required:

　　Graduate of any relevant mathematical, scientific, engineering or computer science-based degree.

　　Demonstrates strong problem solving and business analytical skills

　　Ability to process large amounts of data to isolate issue in question

　　Demonstrates strong understanding of complex concepts and processes.

　　Excellent written and oral communication skills.

　　Ability to communicate effectively with various levels of the organization.

　　Strong ability to deal tactfully with clients.

　　Proficiency in PC application software (i.e. Excel, Word, Access, PowerPoint, etc.) is essential.

　　Strong organizational and time management skills are required.

　　Has initiative to learn and is self-motivated to resolve client concerns with minimal supervision

　　Experience in using SQL and Python is a must

　　IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

　　IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.

　　To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

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