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Customer Service Representative, Industrial Store
Customer Service Representative, Industrial Store-November 2024
Bend
Nov 2, 2025
About Customer Service Representative, Industrial Store

  Norco is currently seeking an individual to fill our Customer ServiceRepresentative position. The Customer Service Representative isresponsible for serving walk-in customers and phone-in customers. Otherresponsibilities include, but are not limited to: Greet customers in aprofessional and enthusiastic way Answer telephone calls promptlyDemonstrate in-depth knowledge of products, placement, availability,price and use Efficiently assess customer needs for product or servicesEducates patients/clients on medical products and services Fit and sellmedical products and services to customers Process customer orders andaccurately input customer orders into the computer Keep showroomstocked, clean, organized and presentable Perform other tasks asassigned or necessary Qualifications Medical background experience is aplus In-depth knowledge of home medical products, placement,availability and pricing Ability to occasionally lift and/or carryobjects weighing up to 100 lbs Ability to sit, stand and walk forextended periods of time Ability to accurately enter data into computerand acquire a working knowledge of any software applications necessaryto the position Company Description Founded in 1948, Norco isheadquartered in Boise, Idaho and has more than 70 branches in Idaho,Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family andemployee owned company we operate the nation\'s largest independent gasmanufacturer/distributor of welding, safety, medical equipment andsupplies. Norco is proud to be among the thousands of privately-ownedbusinesses nationwide that offer their employees a meaningful stake inthe business through employee stock ownership (ESOP). At Norco we sharea common mission: \"Serving You Better.\" Treating customers, suppliersand each other with respect and dignity is our top priority. We workhard every day to serve others and create rich lives for our employees,their families, and the communities where we work and live.

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